assertive community treatmant team r n resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Accomplished Registered Nurse Case Manager with years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with patient education and advocacy.

Compassionate Registered Nurse with over 40 years of experience in offering comprehensive patient care in multiple environments.

Work well with diverse patient population and foster trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.

  • Patient Relationships
  • Progress Evaluation
  • Family Education
  • EMR / EHR
  • Strong clinical judgment
  • Patient consultation
  • De Escalation techniques
  • Medication Management
  • Health Management
  • Crisis Management
  • Patient and family advocacy
  • Medication Administration
  • Case Management
  • Therapeutic Care Plans
Work History
09/2017 to Current
Assertive Community Treatmant Team R.N. Help At Home Guyton, GA,
  • Collaborate with ACT Team Doctor, R.N., A.C.T. C.C., Specialists/case managers, using a team approach to create and implement an individualized patient treatment plan for Integrated care, using my experience and best practices.
  • Medication management and storage for A.C.T. clients to ensure correct: Medication, Dose, Time, Route, self administration.
  • Administer Injections as ordered
  • R.N. Assessment of patients for medication efficacy, side effects, and compliance
  • Home visits as needed for assessment, medication administration and lab draws.
  • Health and Medication education for patients and staff (including ASAM training for West Valley Clinic)
  • Coordination of care with Pharmacy, Primary Care Physician, and Specialists for each of my patients.
  • Case Management
  • Assist with scheduling of appointments
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
01/2015 to 09/2017
Lead R.N. for West Valley and Wickenburg Clinics Papa Murphy's Holdings, Inc. Oregon, OH,
  • Responsible for staffing, Interviewing/hiring RNs, Orienting RNs, and Lab inspections for 2 clinics - West Valley and Wickenburg while having a full patient load on the Serenity/supportive team.
  • Resolved Registered Nurse and staff problems, improved operations and provided exceptional client support.
  • While being Lead RN delivered outstanding care to patients with various diagnoses, cultures, and cognitive abilities - managed care from treatment initiation through to completion.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention.
  • Scheduled and assisted with Safety trainings, OSHA inspections, and education.
08/2013 to 01/2015
Registered Nurse Partners In Recovery, LLC City, STATE,
  • Supportive RN for Serenity team driving successful patient outcomes by prioritizing standard of care and best practices.
  • Utilized health education to promote independence, adherence to medications, adoption of healthy behaviors and engagement in self-care.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Accurately documented all elements of nursing assessment, including treatment, medications and instructions and follow-up appointments.
  • Educated patients, families and caregivers on mental illness, medications, coping skills, therapy, groups and activities, treatment options, and lifestyle change/options, harm reduction.
06/2011 to 08/2013
Evening Shift Supervisor Aurora Behavioral Health Care City, STATE,
  • Strengthened training and nursing knowledge by taking part in continuing education programs and skill workshops.
  • Led staff of 100 bed Behavioral health hospital comprised of RNs, LPNs, BHTs and ancillary staff treating Adolescents, Adults, Detox and addiction, Geriatric and Veteran populations
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Provided direct patient care, stabilized patients and determined next course of action when needed due to staff shortages.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
Expected in 05/2021 to to
Bachelor of Science: Nursing
Chamberlain School of Nursing - ,
Expected in to to
No Degree: Nursing
Maricopa Community Colleges - Gateway Community College - Phoenix, AZ
  • Completed Refresher Course Nursing Didactic with Clinical training at Banner Baywood Hospital Mesa AZ
  • Continuing education in Nursing Theory, Pharmacology and skills training
  • Dean's List 4th Semester 2009
  • Graduated in Top 2% of Class

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Resume Overview

School Attended

  • Chamberlain School of Nursing
  • Maricopa Community Colleges - Gateway Community College

Job Titles Held:

  • Assertive Community Treatmant Team R.N.
  • Lead R.N. for West Valley and Wickenburg Clinics
  • Registered Nurse
  • Evening Shift Supervisor


  • Bachelor of Science
  • No Degree

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