I'm a Motivated customer service rep. eager to improve and streamline service procedures to maximize team efficiency and customer satisfaction. Specializing in quality, speed, and performance improvements. Knowledgeable and professional Receptionist adept at administrative support and customer service. 10+ years' experience managing company reputation with customers. Strong planning, problem solving and communication skills with an efficient approach.
Maintained work areas in a clean, neat and organized fashion.
Oiled and cleaned machines and added coolant to machine reservoirs.
Expressed appreciation and invited customers to return to the store.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Exchanged returned merchandise for customers quickly and efficiently.
Maintained reception area clean and neat to provide visitors with a positive impression of the company. Welcomed guests and clients in an upbeat and friendly manner. Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties. Seasonal position.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Demonstrated that customers come first by serving them with a sense of urgency.
Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
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