Experienced and dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients. Reliable and driven,with strong time management .
Assembled component parts of phones.
Collaborated in a team-based environment to maintain line productivity.
Removed minor scratches and imperfections.
Respond to questions and concerns about service,and escalate calls appropriately.
Answered customers' questions and addressed problems and complaints in person and via phone.
Built and maintained effective relationships with peers and upper management.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Completed coursework in [criminal law], [civil law] and constitutional law]
[Nigeria Bar Association] Member
National Customer Service Association
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