A position where my experience, knowledge and skills would be effectively utilized and will contribute to the overall benefit of the company. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.Assessed work for errors or compliance issues, and made corrections and modifications when necessary.Assembled components with hand and power tools.Set up and operated greasing equipment to grease components, sub-assemblies and assemblies.Performed and reviewed Statistical Process Control (SPC), including data collection, charts and graphs. Certified Brazer.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Verified patient data and billing information.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Precisely processed third party prescriptions and managed adjudication review.Verified accuracy and completeness of information on prescription and refill requests.
Directed operations to increase efficiency and minimize patient wait times.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Strictly maintained customer and patient confidentiality.Communicated with all customers and staff in a pleasant and professional manner.Precisely processed third party prescriptions and managed adjudication review.Verified patient data and billing information.
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