asm resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 (555) 432-1000,

  • Organized
  • Unsurpassed work ethic
  • Results-oriented
  • Relationship building
  • Detail-oriented

  • motivating
  • Natural leader
  • Superb time management skills

I am a personable manager who is successful at building strong professional relationships. Constantly multitasking and pushing for professional excellence  while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members.  I am a results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance.
While at Home Depot I made my specialty goals by 5% for the half and 35% in services for the half along with exceeding my goal in leads and measures.  This made our store top store in the district for the half in specialty and top 3 in the region.  I also coordinated the district Women In Leadership event in 2015 and 2016 and taught a classes at each of the DS Fundamentals for our district for up and coming associates becoming department manager.       
05/2018 to Current General Manager Lazy Boy | Asheville, NC,

I oversaw the entire store as the general manager and was responsible for all HR related matters along with loss prevention issues and follow up.

  • Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.
  • Built and maintained loyal, long-term customer relationships.
08/2017 to Current Operations ASM Lowe's Companies, Inc. | Oceanside, CA, I started with JCPenney as an operation assistant store manager.  I focused on our APOT and Findmore.  We ended the year with a 32% APOT And for findmore we ended over plan by 10.2%.  With the last store transition I am currently the Assistant Store Manager of Customer Experience and am continuing to focus on All aspects of the customer experience within our store. 
11/2015 to 08/2017 SASM Auto Plus Pep Boys | Timberlyne, NC, After merchandising an opportunity opened up in the specialty ASM role. I oversee all installs along with the millworks dept, flooring and kitchen with appliances. The first half of this year we are number one in district 51 and third in the region. 
05/2014 to 12/2015 MASM Home Depot | City, STATE, I on boarded with the Home Depot as a merchandising ASM and managed plumbing, electrical and garden.  I oversaw Gold Cup for the garden dept and we placed second overall.  Over the last two years I have attended the ASM Advanced class and have lead the Women In Leadership event in 2015.   
09/2006 to 04/2014 ASM Lowes | City, STATE,

I opened the Redding Lowe's and helped build the store from the ground up. I started as a returns cashier and moved up to an ASM position within two years. Merchandising was my first assignment as an ASM. I was in charge of setting planograms for all major events along with seasonal resets. After the merchandising role I was moved to the equivalent of a SASM for almost six months before taking over the Admin ASM position. In the last position I oversaw the front end, receiving, deliveries, installs and the cash office. I effectively ran each position and passed all of my internal reviews. Throughout my time at Lowe's I took on the Muscular Dystrophy Association fundraising that takes place every year. My biggest win was when I raised $5,000 our first weekend during my last year at Lowe's.

Expected in Associate of Arts | Business Shasta College, Redding, CA GPA:
I am currently working on receiving my AA degree from Shasta College.  I have six classes left and plan on pursuing a Business Degree next.

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Resume Overview

School Attended

  • Shasta College

Job Titles Held:

  • General Manager
  • Operations ASM
  • SASM
  • MASM
  • ASM


  • Associate of Arts

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