Creative, conscientious, action oriented business professional with experience in leadership, management, operations, team building who is driven by results and superior customer service.
Well developed team leadership,
facilitation and presentation ability
Creative approach to optimizing business processes and organizational structure
Customer service driven to provide best
possible outcome and experience for clients
Excellent organizational and interpersonal communication skills.
Entrepreneurial approach to business management
Ability to adapt quickly to changing environments
Assisted owner in developing and growing business through sales, marketing , curriculum development, inventory and administrative tasks.
Instructed adults and children utilizing various media
Utilized my artistic capabilities, business experience and customer service skills to assist multiple organizations:
Please Hold Promotions
Wrote copy for clients to showcase their business while customers were on hold
Studio assistant responsible for administrative duties, production orders, project management and client communication
Assisted in the publication of "The Royal Palms Cookbook"
Art Master Piece Instructor
Instructed student on famous artists and their works
Developed and facilitated art projects to compliment lessons
Multi - Media Artist
Effectively utilize a variety of media to design and produce artwork for clients and art shows
Started, owned and operated a successful interior decorating franchise.
Handled all marketing, sales, P & L and administrative functions.
Developed a network of regional and national suppliers
Acted as Area Coordinator assisting other franchise owners in building their businesses by facilitating regional meetings and conducting training
Ensured technical feasibility of new products and provided direct product cost and profitability analysis for new brand initiatives, administered corporate distribution procedures and acted as a liaison to national field offices
Transition Manager for organizational change. Initiated the first high commitment work system in the company resulting in a 17% reduction in staff.
Developed a national transportation strategy reducing the carrier base and delivering a $2MM savings in transportation expense
Managed logistics and customer service for Food Service and Lodging distribution system.
Developed and implemented a single source distribution system resulting in a 50% reduction in delivery time and a $1MM reduction in inventory and delivery costs
Developed and managed a staff responsible for accounts receivable adjustments for the Northeast region, all chemical, export and test markets.
Maintained direct contact with customers to resolve discrepancies in a timely manner
Major: Marketing Management and Research
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