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Armed Transit Security Officer Resume Example

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ARMED TRANSIT SECURITY OFFICER
Professional Summary

Seasoned Law Enforcement and Transit Security Officer, with more than 18 years of experience in fast-paced field working with the public. Excellent communication skills, both written and verbal. Proven ability to acquire cooperation from persons I interact with. Track record of achieving exceptional results in Customer and Client satisfaction. Critical Thinking, active Listening, reading Comprehension,and Decision Making. Monitoring Psychology , Complex Problem Solving . Persuasion, Social Perceptiveness . Security Agent providing optimal protection to transit passengers by minimizing individual threats and removing dangerous items. Effectively identify and remove contraband and prevent unauthorized individuals from accessing sensitive areas. Open and clear communicator with decisive nature and sound judgment. Highly observant law enforcement professional well-versed in transit system processes, security procedures and regulations. Complete efficient facility, vehicle and personnel inspections to spot unauthorized access and items. Smoothly complete documentation to maintain detailed records of all incidents and routine operations. Experienced Transit Security Officer with over 11 years of experience in security. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Counseling
  • Logistics
  • Materials
  • Personnel
  • Police
  • Safety
  • Hazardous items knowledge
  • Behavioral observations
  • Security station experience
  • Customer service and assistance
  • Conflict resolution
  • Excellent work ethic
  • Verbal and written communication
  • Customer service
  • Detail-oriented
  • Critical thinking
Work History
Armed Transit Security Officer01/2013 to Current
Allied Universal Security Services – Lakewood, CO
  • Safety and Security of Transit personnel and passengers.
  • Security of Transit property and equipment
  • Fare enforcement.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Used eforce and microsoft word to document and create incident reports.
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
Armed Transit Security Officer09/2000 to 09/2020
Allied Universal Security Services – Lakewood, CO
  • Safety and Security of Transit personnel and passengers.
  • Security of Transit property and equipment
  • Fare enforcement.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Used eforce and microsoft word to document and create incident reports.
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
Deputy Sheriff Officer11/1991 to 02/2012
Douglas County Sheriff's Office – Castle Rock, CO
  • Investigated incidents and crimes, including evidence collection and witness statements.
  • Observed jail and inmate activity to maintain order and safety of 35 inmates and guards.
  • Gathered information and evidence to assist in solving crimes.
  • Maintained structure and security during court proceedings.
  • Provided public safety assistance at community events to maintain safe and secure environments.
Education
Police academy program, in order to participate in the state Police OfficerStandardized Testing certification process.12/2011Logistics SpecialistUS Navy- Aurora, COMaintain and develop positive business relationships with a customer's keypersonnel involved in or directly relevant to a logistics activity.Develop an understanding of customers' needs and take actions to ensure thatsuch needs are met.Direct availability and allocation of materials, supplies, and finishedproducts.Collaborate with other departments as necessary to meet customerrequirements, to take advantage of sales opportunities or, in the case ofshortages, to minimize negative impacts on a business.Protect and control proprietary materials.Manage subcontractor activities, reviewing proposals, developingperformance specifications, and serving as liaisons between subcontractorsand organizations.Douglas County Sheriffs Department - Castle Rock, COSafety and Security of residence and other personnel.Protection of persons and property.Enforcement of laws, city, county, state and federal.
Certification in Law Enforcement: Law Enforcement12/1997Colorado Community College Of Aurora- Aurora, CO
Bachelor of Science: Human Rehabilitative Services12/1995University of Northern Colorado- Denver, CO

To assist individuals in meeting their career goals, entering or re-entering the jobmarket. Determining their skill sets, assisting them in learning new ones. Givingthem the necessary tools while going through the process. Job counseling, socialservice contacts etc.Clinical hours completed at a Detention/Rehabilitative Facility for Teen Girls.

  • Graduated in Top 10% of Class
  • Graduated with 3.5 GPA
  • Majored in Human Rehabilitative Services
Accomplishments

In 2019 I was selected for the Scott Von Lankan Officer of the Year Award.

-Outstanding Customer Service, for both the client, Regional Transportation District (Denver CO), and the passengers I have contact with.

-Safety and Security for all.

-De-escalation of people in crisis situations.

Certifications
  • Licensed Armed Security Guard - yearly
  • Quarterly Weapons Qualification
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Resume Overview

Companies Worked For:

  • Allied Universal Security Services
  • Douglas County Sheriff's Office

School Attended

  • Logistics SpecialistUS Navy
  • Colorado Community College Of Aurora
  • University of Northern Colorado

Job Titles Held:

  • Armed Transit Security Officer
  • Deputy Sheriff Officer

Degrees

  • Police academy program, in order to participate in the state Police OfficerStandardized Testing certification process. 12/2011
    Certification in Law Enforcement : Law Enforcement 12/1997
    Bachelor of Science : Human Rehabilitative Services 12/1995

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