Armed Security Guard Resume Example
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Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Summary
A Ambitious and hardworking student at a community college that's working on his Associates degree in Respiratory Therapy and eventually earned a bachelors in respiratory care and also with a variety of work experience and in different jobs in customer service,maintenance, and security.
Skills
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Experience
Armed Security Guard, 08/2019 to Current
Brinks – Chesapeake, VA,
Brinks – Chesapeake, VA,
- Collaborated with local law enforcement agencies to support criminal investigations.
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
- Patrolled [Type] facility every [Timeframe] to look for suspicious activities.
- Maintained order and safety while providing customer service and information to facility visitors.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Communicated with customers and management while enforcing policies, rules and procedures at site.
- Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Communicated with team members and building management via radio, telephones, computers and proprietary [Type] software.
- Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
- Investigated disturbances and used proportional and strategic responses to handle different types of issues.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Service Porter, 01/2015 to 07/2019
Hendrick Automotive Group – Greensboro, NC,
Hendrick Automotive Group – Greensboro, NC,
- Removed trash from all rooms.
- Tracked and documented completed duties.
- Contributed to service ticket writing and tagging of customer vehicles.
- Supported parts department with deliveries and pickups as needed.
- Maintained inventory of all cleaning supplies.
- Ensured complete cleanliness in [Area] and [Area].
- Maintained grounds, buildings and organized vehicle lot and storage areas.
- Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.
- Provided transport for customers and dealership personnel
- Vacuumed, swept, and mopped floors.
- Reported inventory balances and cycle counts in both the ERP and WMS systems.
- Forecasted manpower requirements based on daily workload and company targets.
- Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
- Communicated with floor managers to determine merchandise placement.
Meat Clerk, 07/2012 to 01/2015
Roche Bros – Sudbury, MA,
Roche Bros – Sudbury, MA,
- Maintained friendly and professional customer interactions.
- Described use and operation of merchandise to customers.
- Educated customers on product and service offerings.
- Communicated store policy violations to the leadership team in a timely manner.
- Kept current on market and product trends to effectively answer customer questions.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
- Communicated information to customers about product quality, value and style.
- Exceeded personal sales goals for [Number] quarters in a row.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Offered direction and gave constructive feedback to motivate team members.
- Exceeded targeted sales goals by [Number]%.
- Processed shipments and maintained organized stock shelves.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Processed all sales transactions accurately and in a timely fashion.
- Informed customers about all product lines and services offered by the company.
- Shared product knowledge with customers while making personal recommendations.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
- Marked clearance products with updated price tags.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Maintained visually appealing and effective displays for the entire store.
- Kept the showroom clean and maintained neat, orderly product displays.
- Built and maintained effective relationships with peers and upper management.
- Created strategies to develop and expand existing customer sales, which resulted in a [number]% increase in monthly sales.
- Verified that all merchandising standards were maintained on a daily basis.
- Held each team member accountable for achieving brand and performance goals.
- Worked as a team member to provide the highest level of service to customers.
Busser, 05/2010 to 07/2010
Firstservice Residential – Natick, MA,
Firstservice Residential – Natick, MA,
- Ensured cleanliness of assigned areas and maximized customer satisfaction while assisting team members with daily tasks.
- Executed assignments with speed and accuracy while complying with policies and procedures.
- Consistently went above and beyond expectations to strengthen the team.
- Encouraged and supported team-centered environments to boost overall efficiency and customer satisfaction.
- Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
- Resolved all customer issues each day to maximize customer satisfaction.
- Collaborated with restaurant staff on meeting the needs and satisfying the requests of customers.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Checked on all tables at appropriate intervals to refill drinks and respond to requests.
Education and Training
High School Diploma: , Expected in 05/2011
Birmingham Community Charter High School - Van Nuys, CA
Birmingham Community Charter High School - Van Nuys, CA
: Respiratory Therapy, Expected in
Los Angeles Valley College - Valley Glen,Ca,
Los Angeles Valley College - Valley Glen,Ca,
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Resume Overview
School Attended
- Birmingham Community Charter High School
- Los Angeles Valley College
Job Titles Held:
- Armed Security Guard
- Service Porter
- Meat Clerk
- Busser
Degrees
- High School Diploma
- Some College (No Degree)
