Dedicated Area Supervisor and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.
Cost reduction and containment
Troubleshooting and problem solving
DAWA Enterprises, DBA Mcdonald's RestaurantsSouth Bend, INArea Supervisor10/2004 to Current
*Grow Restaurant sales and transactions profitably to meet and exceed growth goals.
*Ensure restaurant meets profit plans
*Ensures managers at all levels are being developed.
*Serve as HR to ensure that policy and procedures are adhered to
Quality Dining, IncSouth Bend, INGeneral Manager08/2002 to 10/2004
*Grow sales and guest counts in a single Burger King Restaurant
*Hire, Train and retain Managers and Crew
*Meet all financial goals and targets
*Exceed all guest expectations by delivering outstanding QSC to all guests
McDonaldsSouth Bend, INCrew, Hourly Shift Manager, Assistant Manager and General Manager10/1984 to 08/2002
Operations Consultants Course2006Hamburger University, Oak Brook, IL, USAContinuing education in consulting a group of restaurants to optimize people development, profitability and customer satisfaction.
Advanced Operations Course:Hamburgerology1992Hamburger University, Oak Brook, IL, USA
High School Diploma:General Studies1986Washington High School, South Bend, IN, USA