Service Representative, who employs a strong work ethic and the latest technology to every repair project. Employs great communication skills to relay complex problems to customers.
Meet or surpass labor and parts plan, 8 out of 9 years.
Received a award in 2009, for service representative of the year.
Rebuilt faulty assemblies, including steering systems and linkages.Examined vehicles to determine the extent of damage or malfunctions.Communicated with customers regarding vehicle issues and potential repairs.Repaired and replaced belts, hoses and steering systems.Operated pneumatic tools and air compressors.Rebuilt and repaired engines.Contributed to repeat and referral business by using strong customer service and problem solving skills.Repaired and replaced radiators and water pumps.Organized work records and filed reports.Reassembled engines and made adjustments as needed.Installed timing gears and timing belts.Ordered accurate amounts of parts and supplies to maintain necessary inventory.Repaired hydraulic pumps, couplings and gear trains.
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