14 years experience in the gaming and entertainment industry.
Electronics technician proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of equipment, applications, hardware and software.
Proficient in the use of diagnostic tools.
Accomplished instructor training new managers in repair and maintenance of equipment, ordering parts and merchandise, customer handling, and polices & procedures of the company.
Ovesaw the maintance and repair of equipment in 6 locations around the Kansas city area
Oversaw the repair and maintenenance of around 400 pieces of equipment
and maintained the secoa card system for them.
Based in Kansas City Mo but home office is in Chicago.As a National Roving manager. i would go to where ever the company had a problem that couldnt be handled by the local managers. weather the problem was with personnel or with equipment.
In April of 2000 we were informed that our location was closing. I was offered other locatons with Sega but I couldn't move at that time. Namco offered me a position with them in the same location.
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