With over 25 years in Sales, Marketing, Management and Training and Development, it is my desire to use my experience to benefit a growing company that wants to take their business to new levels of success. Specialties: Extensive knowledge and experience in sales training/personnel development. Diverse set of personal skills that includes the ability to identify sales opportunities and develop focus to provide positive results. Especially focused on making customer service the emphasis of day-to-day operations through the process of learning and understanding customer needs, providing solutions and following up to ensure customer satisfaction with all aspects of the sales process. Authorized to work in the US for any employer
Performance tracking and evaluation
Excellent sales techniques
Top-ranked sales executive
Boosted company sales by 35% by introducing [Number] new products into the market in less than 12 months.
Area Manager July 2013 to CurrentAmazon Fulfillment Center － Chester, VA
Teaching and Training New Employees Problem Solve in Pick Modules ICQA - Return Items Found on Floor to Appropriate Locations Area Management - Maintain Modules Neatness, Cleanliness and Organization Daily Accomplishments: Communicate with Associates that work in the mods with various details that improve their ability to work efficiently and effectively in the mods.
Train and Retrain associates with new processes.
Sort, Standardize and Sustain the modules on a daily basis to make sure customer orders are filled hourly.
Associate Broker February 2004 to May 2013New Home Star/ERA Woody Hogg/Hometown Realty － Richmond, VA
Sales and Marketing Representative August 1994 to February 2004Ryan Homes － Richmond, VA
Assistant Store Manager/Store Manger May 1986 to August 1984Brooks Brothers/The Limited － Fairfax, VA
Post Graduate Degree : Clothing Design, 1983Fashion Institute of Technology － New York, NYClothing Design
Fine Arts Clothing Design, 1982Virginia Commonwealth University － Richmond, VAFine Arts/Clothing Design
Bachelor of Arts : History. Political Science, Fine Arts, 1979East Carolina University － Greenville, NCHistory. Political Science, Fine Arts
Consulting, Financial Guidance for New Home Buyers, Hiring, Loss Prevention, Marketing and Sales, Merchandising, Modeling, Personnel, Real Estate, Researching, New Home Sales and Sales Management, Training, Teaching, Time Management