Successful business leader with over 26 years of progressively increasing responsibility in all aspects of transportation business. Complete responsibility for business unit producing round trip revenue exceeding $30 million per month and locally controlled cost budget of $7-10 million per month. Leadership style blends the openness, innovation, and enthusiasm of an entrepreneur with the fiscal discipline, risk management standards, and systematic focus on continuous process improvement found in successful large corporations. Exceptional employee development and team effectiveness skills rooted in the principles of Appreciative Inquiry, Emotional Intelligence, and High Engagement Organizations and a deep commitment to creating a company culture that supports a Learning Organization. Strategic leader and systems thinker adept at uncovering organizational and individual strengths; identifying the systemic impact of actions and strategies; and determining how to best align the strengths of the organization with the needs of customers. Committed to continuous improvement approaches based on TPS and Lean Enterprise with demonstrated exceptional skills in creating targeted business plans to improve critical processes quickly and align improvements with long term strategies. Growth and market penetration leader exhibiting innovative approaches to new market opportunities, effective alignment of sales and operations channels to drive revenue and yield improvements, and to maximize all revenue streams. Business Unit increased revenue by $19 million driven by high yield revenue streams Reduced liability by 46% reduction in Lost Time Injuries and 7.3% reduction in Cargo Claims Accelerated the development of Management Team resulting in excellent internal ranking and continuous improvement President's Club Award Winner Provide training and mentoring for employees promoted to Director or Division roles
YRC FREIGHTNovember 2011 to CurrentArea Director Portland, OR
Responsible for P&L, Facility Operations Performance, Quality, Service, and Safety and Regulatory Compliance Results for 8 Western States: (AK, WA, OR, ID, UT, CA, NV, and WY).
3 Distribution Centers, 3 Garages, Line-haul Operations, 21 End of Line Terminals 30-35 million round trip revenue per month, 775 employees YTD Revenue Growth $19.8 million, 5.9% Specialized Services Growth 12.2% 2013 / 14.5% 2014 Yield improvement outpacing shipment growth by 50% Reduced Lost Time Injuries by 46% 2011-2014 Reduced Cargo Claims 7.3% Developed very strong team of terminal managers through specific leadership training, weekly meeting processes, and individual mentoring.
Business unit has the top ranking DC Manager, top ranking Class B Manager, and 2nd ranking Class C Manager (3 leaders of 5 Categories for over 300 facilities).
ROADWAYMarch 2006 to April 2007Director of Operations Portland, OR
Responsible for project management of major change of operations in Western Division.
Responsible for operational improvements in key areas assigned by the Division VP Collaborated with Area Mangers, Engineering, Labor, and RSC line management to organize and implement major changes in the Regional Service Center and Line haul Operations Implemented Flow Center Operations in Sacramento, Kansas City, and Springfield MO to create the operational structure needed to grow market share in the emerging regional markets Created standard processes and business plans to improve inventory management.
Reduced inventory by 21% Developed intervention strategy and process to quickly turn around operations not meeting minimum expectations.
YRC FREIGHTFebruary 1999 to November 2011Distribution Center Manager Portland, OR
Responsible for P&L, Operating, Safety, and Quality Results for the Portland Distribution Center.
Responsible for Linehaul Operations and Service for the Pacific Northwest 250 local cartage employees, 60 Linehaul Drivers, 55 management and clerical employees.
110 million city pick up and delivery operation Consistently operated the most profitable Distribution Center in the Company Engaged all employees in the success of the business through implementation and practice of Appreciative Inquiry methodology, partnership with the local union, and consistent education in the fundamentals of the business for all employee groups Operated an employee managed driving school that produced over 70 qualified drivers to meet driver shortage Created and sustained the top performing City Delivery Operation in the company President's Club Award Winner 2005.
Case Western Reserve University1 2005Cleveland, OH, USABreakthrough Leadership Executive Education Multiple Executive Education courses / sessions each year 2000 - 2005: Corporate Finance, Organizational Change Leadership, Systems Thinking, Lean Enterprise, Emotional Intelligence, Appreciative Inquiry, Leadership and Management, Leaders Developing Leaders, Predictive Index, Performance Management INTERDISCIPLINARY
Arizona State University1 1983B.A: PHILOSOPHYTempe, AZ, USA
Northwest Nazarene CollegeNampa, ID, USAGPA: Graduated Summa Cum Laude
Graduated Summa Cum LaudeGraduated Summa Cum Laude
Graduated Summa Cum Laude
business plans, C, clerical, CA, Corporate Finance, DC, Delivery, Drivers, driving, inventory management, inventory, Leadership, leadership training, market, mentoring, Enterprise, Organizational, Performance
Management, pick, processes, project management, Quality, Safety, strategy, Systems Thinking, year 2000