Experienced Inside sales rep with territory management bringing 10 years industry experience. Computer proficient with strong communication skills. Enthusiastic about meeting with customers, promoting products and driving revenue growth. Seeking a position with a strong and stable company that will excercise skills to support excellent customer service, employee development, and room for advancement.
Excellent customer service, organizational, and communication skills (both written and spoken)
Strong interpersonal skills having dealt with a diversity of customers and staff
Ability to learn new skills quickly, work well under pressure, and great multi-tasker
Great problem solving, ability to analyze issues, create plan of action, and reach solution - process implemntation
60 words per minute
Skilled in Microsoft Office (outlook, word, and excel), SAP, ORACLE, ARIBA, Kronos, Workday
Maintaining 20+ inventory store houses onsite at a customer refinery, including 40 to 240 items per store house.
Product training with 3M one week in MN.
Expedited incoming/outgoing stock purchase orders, up to 100+ line item
Expedited all open PVF/MTS customer sales orders, up to 1,000+ line items
Assist in order entry in ARIBA, eProcurement, SAP, and ORACLE
Assist in filing or any additional admin office duties
SILCOM order correction duties
Conduction Non Conformance Reports and corresponding corrective action(s)
Expedited open orders daily, ranging from 4 line items to 60+
Ran weekly branch reports and forwarded to management
File daily 100+ documents
Closed orders upon receiving proof of delivery
Corrective actions on unpaid / past due customer invoices
Credit card reconciliation for branch expenses
Receiving, approving, and sending out mail
Monthly Safety forms for the branch maintained and submitted to safety department, as well as new hire employee safety breafing
Misc office duties such as ordering supplies, scanning and faxing documents, calling on repairs needed, writing letters of check requests, set up customer and vendor accounts
Answer telephone with 8 lines switch board, transfer to voicemail, and taking messages
Answering customer or vendor requests via e-mail such as providing order status or proof of deliveries and other inquiries through Microsoft Outlook
Enter all hourly employees time card hours bi-weekly through Kronos for up to 6 employees
Made daily schedules which included daily breaks for employees, and appointed daily tasks
Entered pastry count into excel spread sheets twice weeklu
Enter profit numbers daily into excel spread sheet
Weekly count, calculated, and entry of tips into an excel spread sheet and distributed to each employee
Set up financial opening for the store i.e. setting drawers with money each morning and assigning to employees for the entire day
Counted money safe, recorded, and repeated twice daily
Double check and approved money drawers after counted by employee it was assigned to
Stock counts on weekly basis
Prepare drinks and operated registers taking customer orders and payment for each order
Brewed coffee and grinding of beans upon request of customer
Maintained a clean store
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