I have recently changed my career path from an Executive Administrative Assistant to a License Funeral Director and Embalmer. I have finished my apprentiship as a Funeral Director and Embalmer. I also have several years of Executive Administrative Assistant experience along with Customer Service experience. I am very goal oriented, work well with others as well as alone, I am self motivated, have very good written and oral communication skills, and I am great with people. I feel that I would be an asset to your company.
Organized more than 20 visitations, memorial services and traditional funerals during my apprentiship. Successfully planned and executed corporate meetings, lunches, vacations, and special events for groups of 20+ employees. Increased office organization by developing more efficient filing system and customer database protocols.
Consulted with the families of the deceased regarding final arrangements in a tactful manner. Arranged funerals in a manner consistent with each family's heritage and religious beliefs. Scheduled funeral services, coordinated burials and arranged cremations. Led and directed funeral and graveside services. Prepared death certificates and drafted obituaries. Conducted pre-need consultations to educate clients on available funeral plans. Processed death certificates in a timely and accurate manner. Casketed and cosmetized the deceased in preparation for visitations and burials. Arranged for clergy members to perform funeral services. Removed the deceased from the place of death and transported to the funeral home.
Processed death certificates in a timely and accurate manner. Prepared death certificates and drafted obituaries. Casketed and cosmetized the deceased in preparation for visitations and burials.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Assisted customers with store and product complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Stocked and rotated inventory regularly. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Replenished merchandise shelves with items from the stockroom. Processed merchandise returns and exchanges.
Handled incoming and outgoing correspondence, including mail, email and faxes. Screened telephone calls and inquiries and directed them as appropriate. Devised and maintained office systems to efficiently deal with paper flow. Typed documents, updated websites and compiled information for meetings. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, faxed reports and scanned documents. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Managed daily office operations and maintenance of equipment. Paid all of the office bills in a timely manner.
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