Security Guard with strong leadership skills desiring a position in safety and security management in a team-oriented environment.Surveillance expert highly skilled in responding to emergency situations and providing crisis intervention.
Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a five year career in the USMC, and continuing service in the US Army Reserve and National Guard. Effective communicator who quickly masters new roles and technologies to achieve positive results.
Associated Student President 2006
Called 100 plus warm leads each week to expand client base.
Promoted agency products to customers on the telephone and in writing.
Updated lead information on company database
Prepared auto and homeowners insurance quotes
Provided security for Seattle City Hall, Municipal Tower and Justice Center, including Police Headquarters
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Reported all incidents, accidents and medical emergencies to law enforcement.
Responded quickly to medical emergencies, bomb threats and fire alarms.
Answered alarms and investigated disturbances.
Checked passes and credentials of persons seeking to enter the property.
Continuously monitored security cameras and fire, building and alarm systems.
Performed thorough X-ray screenings.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Worked closely with the district manager to formulate and build the store brand.
Contributed to merchandising ideas at team sale meetings.
(See previous entry)
Certificate of Commendation (Individual, USN)
Meritorious Unit Commendation (USN)
Armed Forces Expeditionary Medal (USN)
Letter of Appreciation (USN)
Sea Service Deployment Ribbon (USN)
National Defense Service Medal (USN)
Certificate of Appreciation (USN)
Marine Corps Good Conduct Medal (USN)
Companies Worked For:
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