Presenting over 10 years of customer service experience; bilingual candidate; Senior Management Engineer (SME), IT Analyst; Level support tier 2, Lead trainee, technical support assistances, proficient as a data entry, computer repair shop manager; expedite in data management, help desk agent, Team Leader in handling companies' applications windows and troubleshooting. Excellent superior knowledge with greatest and latest technology. Implement desktop support and IT Help desk documentation and support. Provided enhancement to system infrastructure. Integrate data to detect for un pattern findings.
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