Objective: Polished, Professional administrative assistant offering-
16+years of experience in customer service and administration in hospital setting and doctor office. An unwavering commitment to building business in productive relations, resolve complex issue creatively and winning loyalty of others. Strategic relations, partnership building skills, listening attentively, using tact and diplomacy to find common ground and achieve win win out comes
I assisted the Chicago Public School with processing application for pre -school children. I helped parents to fill out the application and I calculated the financial income for the families for co-pays. I copied and submitted information to proper management.
Ensuring accurate and effective documentation of patient's medical forms for hospital use. Coordinating patient labs and consents for surgery and coordinating plan of care for patients. Reporting to Doctors, Nurses and hospital of patients Plan of care. Communicating with patients plan of care. Making sure accurate insurance coding and billing and payment are expedited for reimbursements. Super Electronic Trainer for medical records. Placing Doctors orders in to computer system. Scheduled surgeries and order proper equipment for OR purposes.
Ensuring accurate and effective management of patient electronic medical records. Promote coordination of patient care and optimal coordination of plan of care. Educate and assist in proper usage of electronic medical records. Service as the expert on all aspect of maintained and utilization of medical record. Support clinical users regarding usage and correction of application of the electronic system. Daily trouble shoot as well as checking accuracy for completeness of medical records and documentation for final assemble. Placing doctor's orders for patient daily care in computer system. Ordering inventory for unit . Usage of proper phone etiquette for switchboard. I assisted in all daily needs of unit for patient, medical staff. I assisted my manager in schedule and payroll entry as needed.
Network & System,Risk Management,Vulnerability Assessments,System Monitoring,Regulatory Compliance,Microsoft word, excel. power point, spread sheet, data entry, Multi line switch board, Record management, Problem resolution, accurate key boarding, production of dead line in extreme pressure. Management, phone etiquette, staffing and training and development, cost reduction. CPT-ICD9 Coding ,Billing, Insurance verification.
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