Experienced Administrative Assistant with excellent client and project management skills. Demonstrates a positive and friendly demeanor with strong ability to communicate effectively with technology, executive, and business audiences.
Greeted customers and brought dogs into playroom. Handled payments. Tracked client attendance as needed. Answered phones as needed. Performed general office duties as needed. Trained new employees. Handled high volume hours efficiently. Completed general cleaning duties as posted or assigned. Used proper dog handling techniques as instructed by management. Used appropriate praise and dog correction methods. Interacted with dogs in playgroups using appropriate toys and tools to ensure safe levels of play and minimized stress levels of all dogs in playgroup.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Managed daily office operations and maintenance of equipment. Maintained the front desk and reception area in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Answered all incoming calls and handled caller's inquiries. Responded to guests and public inquiries. Directed the employees, guests and general public to the right staff member. Picked up and delivered the mail. Maintained the common filing system and filed all letters.
Greeted customers as they arrived at the store and provided them with information. Counted money at the end and beginning of each shift. Processed exchanges and refunds. Processed credit card and check payments. Performed the duties of sales representatives when required. Maintained periodic reports and spreadsheets. Ensured management of daily cash accounts. Ensured maintenance of check out areas. Resolved customer complaints in a friendly, proactive manner.
Completed three educational tours in Europe.
Completed study abroad in Costa Rica. Focus of study: Spanish. 2011
Accomplished Curler. 2010 to Present.
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