Skilled service commited to adressing concerns with speed and accuracy. Customer Service Representative that
maintainsa high level of patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Developed humane training solutions to address animal behavior problems.Cared for animals with special medical needs, including diabetes. I conducted physical exams and other routine health care procedures. Prioritized animal safety and comfort at all times. Our routine would consist of feeding and filling up water buckets for 10 or more animals each day. As well as feeding twice a day and walking 5 times a day. I released animals to public for adoption, which i got trained on by the head of adoptions at my location . Sat with them and went over basic care for dogs/cats and also go over medical and behavior records. The Washington Humane society Emphasized the use of positive training techniques and owner education in resolving behavior issues. I would help our adopters with ideas on how to control a situation or what to do if they didn't understand a behavior. I mentored less experienced staff on caring for and socializing animals. We would get some stray dogs and cats that would need some work to get them adopted out.
I would also sit at front desk answer any calls, which would either be for Animal Control, Humane Law Enforcement, or just people asking question about what todo in a specific situation.
High School Diploma Wakefield High School - Arlington, VA 2012
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