Proactive, talented communicator well-versed in all aspects of Java development. Results-oriented with more than 6 years of experience in the IT industry. Looking for a position that solidifies client relations and growth through improved workflows and enhanced features.
Duo Software is a leading provider on delivering Subscriber systems and Call Centre solutions based in SriLanka.Duo is having multiple clients across the Asian Continent most of those are banks and Cable Service Providers.
DEN Network is one of those and which is a Top Cable Service Provider in India. Duo software is providing the all technical support and maintenance for their system through onsite and in remote for DEN. Over 8 million subscribers are accommodated in the database system of DuoSubscribe v4.9 which is installed in DEN.
As an Application Support Engineer I am working on the product DUOSubscribe and I rather go by DB Administration/Maintenance which have been running on MSSQL server and maintenance we do through remote and travel to site as well.
Also we are using JIRA system as the part of Agile methodology for the purpose of Project Management.
We used to assign tickets for each major task and proceed with those on reporting.
I have worked for a Non Profitable Organization called "Camid" over two years as a Network Administrator. After my graduation I have joint as a trainee and after few months I have promoted as a Network administrator in the same organization. I would say this opportunity have made me to learn each and every aspect of Networking and Network Security.
I have listed my main duties below.
I served as lecturer in ICBT campus and I conduct Programming and Networking modules for HND and Undergraduate students. I am responsible for course structure and the module deliveries. According to the given tasks by management I execute things with a friendly manner among the students.
Subjects which I conduct:.
Companies Worked For:
Job Titles Held:
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