Responsible for the quality of the process that the team executes & for compliance with law, policy and regulation within the team. Ensure that controls exist, preferably intrinsically within the processes that ensure compliance with any legal, regulatory or policy compliance. Ensure that adequate resources are allocated to tasks required and for all team planning including scheduling of holidays, training, meetings etc. Monitor performance at an individual level to know that the team is executing the process as designed, to the required quality, quantity and regulatory standards. Responsibility for the development plans of individual colleagues, including formal 1-2-1 meetings, performance approvals, mid year and year end performance and statutory training, etc.
Provide advice and guidance to branches, customers and key stakeholders on matters relating to application fraud. Report and escalate fraud events in a timely manner to mitigate risk and comply with escalation policies. Investigate and manage potential fraudulent cases through to resolution, mitigating the fraud risk by utilizing the fraud prevention tools, as appropriate. Undertake a range of more complex technical support tasks, such as data compilation, reconciliation, research and analysis and make recommendations for improvement to processes, procedures and systems.
MSc Accounting & Finance - Edinburgh Napier University (2012 - 2013).
Relevant modules: Accounting Principles: Assignment on TUI Travel plc annual report Portfolio Theory and Financial Risk Management Internal Auditing Corporate Strategy: Presentation for Mc Donald's Financial Management Strategic Financial Management Strategic Management Accounting
Accounting, Finance, Auditing, Corporate Strategy, Financial Management, Internal Auditing, Management Accounting, Risk Management, Trading, Accountant, Administrative Tasks, Bank Reconciliations, Cash, General Accounting, Payroll, Reconciliations, Cases, Claims, Compensation, Database, Account Payable, Audit, Data Entry, Filing, Financial Reports, Invoices, Access, Excel, Microsoft Office, Ms Office, Powerpoint, Sap, Word, Reconciliation, Scheduling, Technical Support, Training
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