Install, configure, maintain, and upgrade all Windows-based Epic applications and services such as Hyperspace, Hyperspace Web, Epic Print Service, BLOB, Interconnect, and MyChart. Coordinate, implement and set up integration for all Windows-based Epic applications and services, including a small amount of build and configuration on the Caché server. Perform installations, moves, adds and changes for various technologies, as needed. Provide technical support (level 1 and 2) and guidance to users through advisory support and publication of documentation.
Responsible for selecting, implementing, supporting, maintaining and upgrading of the hardware and software of servers and storage systems.
Provided technical recommendations and solutions for how to meet business problems. Responsible for maintaining and supporting existing Citrix farm and building out new servers as needed for over 6000 + users. Collaborate with peers, customers and leaders of the health, capacity, patch level and overall status of systems maintain within the organization. Documented system changes through Change Management processes, team process and procedures, configuration management databases and system diagrams.
Manage multiple sites for home care organization within Baptist. Maintain all hardware/software for each site. Managed multiple employees who were responsible for providing information technology systems support for internal and field staff. Responsible for budgeting, allocation and grooming of resources, hardware and software maintenance for the sites and other duties as defined. Managed software from various vendors on a range of platforms. Also responsible for writing and maintaining custom SQL and CADOS reports for clinician, office staff and financial staff.
Provided information technology systems support to customers and co-workers using standardized processes, practices and technology. Demonstrates initiative to meet and/or exceed customer needs and expectations. Responsibilities included laptop builds, software updates, hardware maintenance, troubleshooting, and general software maintenance.
Companies Worked For:
Job Titles Held:
Where can I find a System Analyst Analyst Baptist OneCare - Epic ECSM resume example in Oakland, Tennessee ?
This is an actual resume example of a Analyst Baptist OneCare - Epic ECSM who works in the Network Analysts and Administration Industry. LiveCareer has 13918 Network Analysts and Administration resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2018, Bold Limited. All rights reserved.