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amazon associate resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Capable Associate with experience supporting human resources activities. Smoothly collaborated with HR team to help with daily tasks from recordkeeping to employee relations management. Expert at maintaining confidentiality and boosting positive company culture.

Skills
  • MS Office
  • Data Entry
  • Reliable and Punctual
  • Verbal and Written Communication
  • Money Management
  • Work Planning and Prioritization
  • Record and File Management
  • Experience in Leadership
  • Client Engagement
Experience
11/2020 to Current
Amazon Associate Center For Diagnostic Imaging Pittsburgh, PA,
  • Handled merchandise in accordance with product handling standards.
  • Sorted parcels according to delivery route.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Process Guide for Vendor Returns
  • Problem solver for Pack Singles, Smart Pack, CW1000, Vendor Returns, and Damage land.
09/2019 to 11/2020
Front Desk Associate Wegmans Food Markets Fairport, NY,
  • Set guest and group reservations and processed check-ins and check-outs.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Fielded customer complaints and rectified issues.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
08/2019 to 11/2020
Front End Supervisor Albertsons Company Inc. Vernon, NJ,
  • Opened and closed store by balancing cash drawers, preparing daily deposits.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Complied with company policies, objectives and communication goals.
  • Balanced daily cash deposits and vault inventory.
  • Worked closely with Administrative Assistant to determine hiring needs and during the hiring process
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Organized and updated schedules to optimize coverage for expected customer demands.
08/2017 to 08/2019
Bakery Manager Whole Foods Kildeer, IL,
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Coordinated and performed inventory, stocking, and ordering.
  • Trained newly hired employees on appropriate methods for performing audits and cycle counts.
  • Collaborated with store management and employees to promote retail traffic by constructing creative and appealing merchandise displays.
  • Supported senior leadership by collecting and maintaining vendor and organizational quantity, type and supply value records.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work.
  • Planned, organized and monitored resources to ensure efficient use of labor, equipment and materials.
  • Mentored newly hired employees on equipment and developed training manual for all bakery associates to use for reference purposes.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
12/2016 to 08/2017
Cheese Department Supervisor Align Technology Ontario, CA,
  • Trained and mentored new associates on department policies and procedures.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Performed various administrative functions, including filing paperwork, office cleaning and bookkeeping.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Increased sales by 50%, which lead to a number 5 ranking company wide.
  • Accurately recorded inventory cycle counting processes, including accounting and surplus records, product damages and product returns.
  • Performed data entry and ensured completion of proper paperwork.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Completed monthly and sometimes biweekly physical inventory counts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
05/2016 to 12/2016
Deli Clerk Fresh Thyme Farmers Market City, STATE,
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Documented and entered special orders for event catering and party trays.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Used downtime to prepare ingredients and restock supplies for expected busy periods.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
06/2012 to 05/2016
Sales Associate Gordon Food Service City, STATE,
  • Operated cash register, collected payments, and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Counted cash in register drawer to balance register at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers with special services, account updates and promotional options.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
Education and Training
Expected in 06/2012 to to
High School Diploma:
Robert S. Rogers High School - Toledo, OH,
GPA:
Expected in to to
Bachelor of Science: Biology
University of Toledo - Toledo, OH
GPA:

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Resume Overview

School Attended

  • Robert S. Rogers High School
  • University of Toledo

Job Titles Held:

  • Amazon Associate
  • Front Desk Associate
  • Front End Supervisor
  • Bakery Manager
  • Cheese Department Supervisor
  • Deli Clerk
  • Sales Associate

Degrees

  • High School Diploma
  • Bachelor of Science

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