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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly compassionate, dedicated, individual in the field of Addiction Counseling with 18 years in helping people rediscover best versions of themselves. I have worked with treatment teams to develop and implement effective plans for diverse groups of patients. Built rapport with individuals struggling with addiction and supported patients through entire process from intake through graduation from program. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Behavior Observation
  • Problem Solving
  • Microsoft Office
  • Rapport Building
  • Patient Counseling
  • Verbal and Written Communication
  • Community Re-entry Planning
  • Attention to Detail
  • Physical Condition Assessments
  • Crisis Management
  • Employee Training
  • Adaptability and Flexibility
  • Critical Thinking
  • Interpersonal Skills Development
  • Inpatient Treatment
  • Decision Making
  • HIPAA Requirements
  • Patient Admission
  • Patient Interviews
  • Patient and Family Education
Work History
09/2021 to Current Allied Addiction Recovery Wellpath | Lemoyne, PA,
  • Developed patient care plans and documented progress toward goals.
  • Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
  • Assessed and treated patients through multiple addictions, making referrals for comorbid conditions.
  • Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.
  • Offered professional, respectful therapy to addicted individuals in Out-Patient treatment facility.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Counseled and mentored clients on substance use and life choices.
  • Assessed clients upon admission and discharge to detox; took blood draws for labs.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
01/2022 to 02/2022 Group Facilitator, File Clerk, Transportation Redeemed Inc | City, STATE,
  • Prepared and led support groups for patients.
  • Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
  • Researched affordable transportation methods and performed safety audits on equipment.
  • Provided self-esteem and anger management group therapy.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
05/2010 to 08/2018 Counselor A Life Recovery Center | City, STATE,
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Developed individual treatment goals based on history and diagnosis.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Facilitated group and individual therapy in outpatient setting.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Utilized coping skills and CBT behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
Education
Expected in 03/2018 | Masters of Science in Human Services Capella University, Minneapolis, MN GPA:
Expected in 12/2016 | Certification in Addictive Behaviors Capella University, Minneapolis, MN GPA:
Expected in 12/2014 | Certification Couple Family Counseling Capella University, Minneapolis, MN GPA:
Expected in 12/2013 | Certification Theory Mental Health Services Capella University, Minneapolis, MN GPA:
Expected in 04/2010 | Bachelors Degree in Human Services Springfield College, Springfield, MA GPA:
Expected in 09/2005 High School Diploma | Cornerstone Charter Academy High School, Belle Isle, FL GPA:

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Resume Overview

School Attended

  • Capella University
  • Capella University
  • Capella University
  • Capella University
  • Springfield College
  • Cornerstone Charter Academy High School

Job Titles Held:

  • Allied Addiction Recovery
  • Group Facilitator, File Clerk, Transportation
  • Counselor

Degrees

  • High School Diploma

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