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Aldersgate Village Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and motivated team member with 5 years of experience and record of success in management. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Skills
  • CPR Certified Lifegaurd
  • Medication administration
  • Full safety compliance
  • Analytical
  • First Aid/CPR
  • Strong client relations (always been one of my strongest suites)
  • Communication
  • Team collaboration
  • Marketing
  • Staff development
  • Project management
  • Sales Techniques
  • Issue and conflict resolution
  • Friendly, positivattitude
  • Time management
  • Organization
  • Supervision
  • Team building
  • Loss prevention
  • Merchandise Stocking
  • Schedule coordination
  • Training and coaching
  • Opening and closing procedures
  • Employee engagement and motivation
  • Staying busy with a positive attitude
  • COSTOMER SERVICE
  • Training and mentoring
  • Bank deposits
  • Cash drawer balancing
  • Cash management
  • Cash register operation
  • ID verification
  • Issue resolution
  • Effective customer upselling (proven)
  • Confidentiality understanding
  • Filing experience
  • Letter writing
  • Vendor relations skills
  • Inventory purchasing
  • Prioritization and time management
  • Back office operations
  • Multi-line phone systems
  • PC proficient
  • Scheduling and calendar management
  • Memo preparation
  • Professional networking
  • Invoicing and billing
  • Technologically savvy
  • Records management systems
  • Meeting planning and hosting
  • Inventory systems
  • Recordkeeping and bookkeeping
  • Cash deposit preparation
  • Database entry
  • Transporting files
  • Issue response and resolution
  • Labor relations
  • Interviewing / New Hire paperwork
  • Training
  • Enforcing Policy and procedure

Experience
Aldersgate Village , 11/2019 to 11/2021
Gpm InvestmentsGreeneville, TN,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
Home Health Care Provider(Temporary), 03/2021 to 05/2021
Independant IncCity, STATE,
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Coordinated and engaged in community outreach and local events to educate on chronic illness, at-home care and preventative self-exams.
  • Tracked and reported clients' progress based on observations and conversations.
  • Administered necessary medications as directed by care plan.
  • Helped clients stay happy and healthy by providing mental and emotional support.
Primary Home Health Care Provider/Transport Driver, 10/2018 to 11/2019
Sunflower SupportsCity, STATE,
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored medications for patients with various conditions, including Daily Vitamins/ prescriptions and mood stabilizers and kept watchful eye for side effects.
  • Monitored client behaviors and emotional states, reporting concerns to supervisors and documenting information in files.
  • Monitored employee performance and applied objective feedback to inform evaluations.
  • Provided companionship, personal care and household management assistance to clients within private home settings.
  • Met client demands by referring direct care providers.
  • Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Interacted with patients through activities such as house chores and yard work to boost mood and improve overall memory.
  • Planned optimal meals based on established nutritional plans.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Aided staff by completing required documentation processes for clinical outcomes.
  • Interacted with patients through activities such as daily routine to boost mood and improve overall memory.
Assistant Manager, 06/2012 to 10/2018
Spangles RestaurantCity, STATE,
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Assisted GM in evaluating employee performance and cultivating improvement initiatives.Trained team of 25 to deliver outstanding customer service, boosting customer satisfaction and overall store upkeep ratings 100% two years in a row!
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Delegated daily tasks to team members to optimize group productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Supported sales management initiatives to optimize business development.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Oversaw cash control through out shift on three registers, counting each down at the end of the shift and transporting the deposite to the bank. Evaluating what change we would need for the rest of the business day and ordering need change orders.
Education and Training
From Kindergarten To The End of Junior High : Grade School, Expected in 05/2008
Homeschooled - My House ,
GPA:
High School Diploma: , Expected in 12/2010
Kaplan Career Institute - Charlestown - Charlestown, MA
GPA:

I was enrolled in online schooling for my freshman year and the first semester of my sophomore year

High School Diploma: , Expected in 05/2012
Topeka High School - Topeka, KS,
GPA:

Unneeded disclosure

Transitioning into public school for the first time EVER half way through the year as a sophomore was a bit of a culture shock to me and it took some getting used to. Things other kids had been doing since they were five years old I was experiencing for the first time as a teenager and I really struggled at first. For example my first day I could not find my english class so when I walked in ten minuets late the teacher asked for my tardy slip and to not come back with out an excuse. Apparently my excuse of being new and getting lost did not qualify. I had no idea how to go about getting an excused tardy slip so I did not go back to his class for the rest of the week. I was accustomed to being the oldest child and being looked up to and felt very vulnerable, this being the first time in my life not knowing it all. I struggled tremendously to even pass a class for the first year and half. I was already living on my own senior year when I found out I was considered a Junior still when I found my yearbook picture not with the other seniors. Dropping out and giving up crossed my mind but my competitive personality would not be subdued. I pushed myself and I came in early and stayed late to receive all my credits needed to graduate on time. I also noticed I was only being credited for the online classes and none of the bookwork classes I did as a homeschooler and had my transcript adjusted to do so just weeks before graduation day when my counselor and I had thought there was no way I could make up in such little time. Once I got the hang of it I really did love school and still have some resentment I did not get to experience any extra curricular activities, sports, dances, and many other "normal" youth indulgence. The odds were against me from the (very late) start but I overcame all the obstacles and graduated with little to no previous education, and I did it with out any support but my own and that is one of the biggest accomplishments to this day I credit myself for.

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Resume Overview

School Attended
  • Homeschooled
  • Kaplan Career Institute - Charlestown
  • Topeka High School
Job Titles Held:
  • Aldersgate Village
  • Home Health Care Provider(Temporary)
  • Primary Home Health Care Provider/Transport Driver
  • Assistant Manager
Degrees
  • From Kindergarten To The End of Junior High
  • High School Diploma
  • High School Diploma

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