Experienced Customer Service Agent with excellent customer service skills. Action-oriented with stong ability to communicate effectively to various departments.
General Sales, Group bookings, Aadvantage desk, Baggage resolution desk, Tariff desk, Training
Ticket Counter, Gates, Operations, Baggage service
Gates, Acting planner, Acting Lead Agent, Rebooking team, member of bid committee, President of Agent Advisory Board, committee leader for Purser/Agent communications.
3 time Agent Excellence Award recipient
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