Managed various Air Mobility Command Social Media accounts including daily Facebook page updates, keeping passengers up to date with flight information online with a friendly manner. Prepared multi-billion dollar aircraft for cargo and passenger loading operations. Briefed passengers according to company and FAA requirements. Calculated the aircraft weight and balance. Complied with customs, immigration and cabotage laws on international trips. Contributed to improvements in the safety processes, including hazard analysis and assessment. Maintained air-to-ground and point-to-point radio contact with airfield terminal operations centers. Performed routine security processes including baggage x-ray, passenger screening, and carry on baggage inspections in accordance with TSA regulations. Briefed passengers on customs and immigration processes and social media sensitivities while working in a middle eastern country.
Operated a cash register for cash, check and credit card transactions with 100% accuracy. Alerted customers to upcoming sales events and promotions, as well as online sales and social media accounts. Identified potential shoplifters and alerted management, resulting in a 98% asset recovery rate. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Handled all customer relations issues in a gracious manner and in accordance with company policies.
Maintained and accounted for assets for a multi-billion dollar corporation. Followed procedures for safe food preparation, assembly, and presentation. Handled currency and credit transactions quickly and accurately. Maintained high standards of customer service during high-volume, fast-paced operations. Mastered point-of-service (POS) computer system for automated order taking. Built loyal clientele through friendly interactions and consistent appreciation. Resolved complaints promptly and professionally. Cross-trained and coordinated scheduling with team members to ensure seamless service.
Companies Worked For:
Job Titles Held:
© 2019, Bold Limited. All rights reserved.