agile coach scrum master resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Dynamic Servant Leader with 7 years experience managing large enterprise software development projects that meet demanding time restraints and exceed all expectations. Known as a superb communicator who builds productive stakeholder relationships while leading diverse teams to exceed all performance expectation. Ability to understand and build complex systems and focusing relentlessly on removing impediments from teams and delivering customer-centric products and features.

  • Agile development and Best Practices
  • Testing and Troubleshooting
  • Work Planning and Prioritization
  • SDLC
  • Backlog Management
  • Scrum Processes
  • Meeting Participation
  • Communication Planning
  • Coaching and Mentoring
  • MS Office, Kanban, Jira, XP, waterfall , Rally, confluence, SAFe
  • Conflict Resolution
  • Team Leadership, coaching,
  • User stories, TDD, ATDD, Automated testing
  • Presentation Skills
  • Verbal and Written Communication
Agile Coach/Scrum Master, 08/2019 to Current
Bigbear.AiLaurel, MD,
  • Leading daily scrum, sprint review, retrospectives and planning meetings to ensure full team engagement
  • Partner with the Product owner to enable short and long-term sprint release planning and keep the product backlog healthy and prepare for execution
  • Focuses on maximizing the team’s output and helping them become effective by ensuring adherence to an Agile scrum framework and the application of appropriate principles and practices
  • Facilitate agile ceremonies and coach the teams and organization, foster transparency, inspection, and adaptation
  • Building a trusting and safe environment where problems may be raised without fear of reprisal
  • Observe and provide consistent, impactful feedback for Agile development team
  • Administer metrics tracking and other means in order to aid team in overall planning and team production
  • Actively providing status reports to business stakeholders, program managers, on new enhancements to the work progress, making sure it's consistently being aligned to the business needs
  • Preparing and analyzing sprint Burn-down charts and reports, ensuring crystal clear communication among all team members, stakeholders and business users
  • Coaching management and teams on Agile best values and practices while emphasizing on continuous improvement.
Agile Coach /Scrum Master, 05/2017 to 07/2019
Booz Allen Hamilton Inc.Annapolis Junction (304 Sentinel Dr) - Direct Charge, MD,
  • Led a team of 13 engineers in all aspects of the agile SDLC, ensuring smooth transition from waterfall to agile; Trained team of sprint ceremonies, story estimation and capacity planning
  • Collaborated with the scrum team to develop a standard and accepted definition of “DONE”
  • Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives and release planning meetings
  • Coached and educated product owner and team on agile best practices and scrum values
  • Worked with PO to maintain and prioritize the product backlog in a way that ensures the project is well understood so the team can continuously make forward progress
  • Helped foster self-sufficiency within the team while identifying risk, bringing up issues, and removing impediments to drive process improvements
  • Helped teams in velocity and capacity planning to ensure accurate business stories estimations and commitments
  • Used Jira as main agile project management tool, helping with issue tracking, and risk mitigation
Scrum Master, 01/2015 to 03/2017
Milton CatBinghamton, NY,
  • Coached teams in becoming self-organized, self-managing and high performing
  • Assisted internal and external communication between developers and stakeholders, improving transparency and radiating information to stakeholders and functional managers when required
  • Assisted development teams and Business Analysts to refine product functionality, Communicating project progress and issues to product owners and program managers
  • Worked with product owners to maintain product backlogs ensuring all work items teams select reflect the correct status, ensuring accurate traceability to business user stories and non functional requirements (NFRS)
  • Extensively involved in Agile Scrum calls to review epic user stories with product owner, business partners and end users
  • Communicated with all stakeholders and kept them informed about the project status reports, issues and milestones
  • Collaborated with other scrum masters and stakeholders to manage dependencies and roadblocks affecting a project.
Project Manager/Business Analyst, 01/2013 to 12/2014
Fremont BankCity, STATE,
  • Facilitated interactive discussions with business units and technology teams in order to accurately define and align requirements
  • Developed long-term business strategy by using customer feedback to identify necessary process improvements
  • Engaged clients to gather software requirements/business rules, and ensure alignment with development teams
  • Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses
  • Played a key role in converting business requirements into functional specifications and then into detail system requirements
  • Performed root cause analysis and provide resolution of highly escalated system related issues in production environment
  • Worked with senior leadership to ensure complex projects were completed on time and within budget
  • Developed process improvement initiatives and analyzed problems to create corrective action strategy.
Education and Training
MBA: Project Management, Expected in 01/2021 to Columbia Southern University - ,
MASTER OF SCIENCE: Occupational Safety and Health, Expected in 01/2019 to Columbia Southern University - ,
Bachelor of Science: Bio-Chemistry, Expected in 01/2013 to University Of Jamestown - ,
ICP-ACC (Agile Coach) SSM (SAFe5, SCALE Agile Framework Certification) PSM1 (Profesional Scrum Master),

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Resume Overview

School Attended

  • Columbia Southern University
  • Columbia Southern University
  • University Of Jamestown

Job Titles Held:

  • Agile Coach/Scrum Master
  • Agile Coach /Scrum Master
  • Scrum Master
  • Project Manager/Business Analyst


  • MBA
  • Bachelor of Science

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