Manager with twenty plus years of management experience, leading teams in operations, sales, office functionality and equipment maintenance. A strong belief in teamwork and employee morale to enhance the customer experience.
Manage and motivate seven person sales agent team to achieve consistent profitable growth. Collect and compile daily excel spreadsheet reports for corporate. Replace and train new agents as needed. Establish and monitor individual objectives for each agent.
Managed entire supply chain for five hundred person operation. Responsible for all equipment maintenance and repair.
Managed five technical managers and two hundred technical consultants. Responsibilities included purchasing all training courses, supplies and equipment.
Managed all aspects of forty four door terminal operations, to include: hiring and terminations, sales management, budgeting, vendor negotiations and contracting.
Develop and deliver sales/operation training using best practice data gathering.
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