Areas of Expertise: Sales / Sales Management / Training / Operations Management/Admissions Director. Retired military veteran and motivated professional with an extensive record of sales, sales management, formal training, employee development, and operations management experience in higher education, insurance/real estate, and military environments. My ability to make an impact in any business environment has been demonstrated by my employment record and proven ability to adapt to new and more challenging business roles. The following highlights my broad range of strengths by category that can be transferred to any industry: Sales: Turning around under-performing departments, earning #1 national rankings, and winning major awards such as Presidents, Top Goal Attainment, and National Convention Awards. Sales Management: Building, training, and motivating highly, driven productive sales teams; turning sales reps into top producers; establishing company presence in new markets; and securing long-term business with key clients. Training: Supporting the strategic planning, development, implementation, and improvement of new hire, sales, product, and technical training programs; coordinating training activities; and leading training sessions both on-site and in classroom environments. Instructor certified. Traveled across a 5 state area to provide sales training to over 500 personnel. Operations Management: Managing daily operations, continuously tracking sales to develop growth strategies, coordinating staffing and human resource activities, and leading departments to top national rankings. . Director of Admissions: Managing and training a team of admissions counselors to ensure that college's start budget is met. Acts as Marketing Director to ensure that appropriate marketing and advertising is conducted within budget.
Business operations organization
Market research and analysis
08/2016 to Current
Agency Manager/Sales ProfessionalAllstate Insurance Agent: Zach Green － Johnson City, TN
Ensured all sales goals were met and exceeded
10/2015 to 08/2016
CAMPUS DIRECTORAMERICAN NATIONAL UNIVERSITY － DAYTON, OHSpearheaded retention incentive, resulting in a 19% increase in retention. Captured 25%+ market share with new program quickly brought to students. Developed cross-functional initiative to achieve all campus goals.
05/2015 to 09/2015
SUBSTITUTE TEACHERMIAMI COUNTY SCHOOLS － ENGLEWOOD, OHIO
03/2015 to 11/2015
INSURANCE AGENT AND BUSINESS OWNERSYMMETRY FINANCIAL GROUP － VANDALIA, OHIO
Marketed life insurance and financial products using cost-effective strategies.
Consistently overachieved sales goals.
05/2014 to 02/2015
DIRECTOR OF ADMISSIONSMIAMI JACOBS CAREER COLLEGE － DAYTON, OHIO
Directed the student start budget of 2 campuses with a total of 12 admissions associates.
Utilized outstanding leadership, management and sales skills to improve underperforming campuses the best in the company.
12/2011 to 05/2014
ADMISSIONS ASSOCIATEVIRGINIA COLLEGE － KNOXVILLE, TENNESSEE
Contacted, interviewed and enrolled new students into diploma and associates degree programs.
Received "top quarterly associate" award on 3 different occasions.
Consistently in the top 10 in company rankings for conversion rates and retention.
05/2004 to 04/2014
DIRECTOR OF STUDENT RECRUITMENTITT TECHNICAL INSTITUTE － YOUNGSTOWN, OHIO
Promoted ITT's mission by supervising a team of 15 admissions representatives and ensuring the achievement of performance objectives within a high volume outbound call environment.
Increased the student census for this private college from 347 to 750+.
Improved enrollment from smallest to #2 in the district, resulting in 2 facility expansions and the addition of 3 new educational programs.
Turned around an under-performing department that had not accomplished goal in over 5 years and was successful in achieving goal for 10 consecutive quarters.
Won Top Goal Attainment Award for the district 6 times consecutively out of 12 schools.
Led 2 admission reps to achieving top ranking in the U.S. Created a working environment that led the department to maintaining a position among the top 10 schools in the U.S.
Led the department to winning the team President Award on 6 occasions.
Developed a training program that improved campus-wide retention rate.
Conducted market analysis and worked with community officials to improve school name recognition.
Grew the department to a level that required the addition of 7 new admission representatives.
BA: Organizational ManagementMalone University － Canton, OhioOrganizational Management 3.48
Brian Tracy Sales Course; Zig Ziglar Sales Course; Numerous Management and Leadership Courses
Substitute Teaching License