Friendly, dedicated and focused Receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Received and screened a high volume of internal and external communications, including phone and email. Educated independent insurance agents with products and programs. Processed payments. De-escalated calls creating high volume of satisfied customers.
Served as central point of contact for all outside vendors needing to gain access to the building. Coordinated transportation for all vehicles needing to be at certain auctions. Daily contact with corporate bank customers regarding status of transport. Posted charges based on contracted rates.
Organized files, developed spreadsheets, faxed reports and scanned documents. Managed high call volume for collections with profound results. Distributed invoices. Reconciled statements and monthly G/L accounts. Processed payments to vendors. Assisted in-house financing department, provided support to sales and arbitrations.Trained new employees.
Completed personal and casualty training to receive licensing in 44 states. Continued education courses completed every two years.
300 hours Office Administration coursework
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