Credit and Collection Specialist for a Fortune 500, clothing manufacture and wholesale company, for 12 years. Accounts include small single owned businesses, as well as large Western style & farm specialty stores with numerous locations, throughout the country.
Duties included monthly reconciliation of agency statements; investigation & problem resolution; processing payments; collections of delinquent accounts; audits of agency accounts. Additional position held- Commercial Lines Rater and Policy Audit Clerk for commercial lines insurance.
Duties included cashier & retail associate providing guest service for a busy restaurant & retail establishment. Retail experience included ordering, displays & inventory control of merchandise.
Duties consist of daily contact with customer accounts for payment collections; investigation of account discrepancies & resolution; customer support for shipment tracing, delivery confirmations, invoice and memo documentation; receiving customer payments for processing. Current retail customers are from 22 states in the USA, representing single owners to large multi-location corporations.
Assistant manager for a commercial shipping counter & postal service. Various duties included packing & shipping through commercial carriers, bulk mail processing, & Western Union fund transfers. Completed monthly billing and collections of account receivables.
NACM - CBF Designation - 2005
NACM - CBA Designation - 2004
Notary Public for NC State - licensed 1992 to current
NACM - National Association of Credit Managers
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