Account Management to Tier 1 aircraft manufacturers, and 3rd party suppliers.
Customer support and service.
Entry and maintenance of customer sales orders.
Provided lead time and price for quotes and customer orders.
Monitored multiple databases to track customer orders and provide Proof of Delivery.
Reviewed and provided comments on the adequacy of documents (Commercial invoices, packing slips, 8130's, etc.) and took necessary steps to cure any deficiencies.
Developed weekly audit reports.
Preparation of customer debit and credit memos.
Provided onsite training.
Successfully led key projects which resulted in the recovery of $6M in past due accounts.
Planned, tested and developed company sales Website.
Planned, tested and executed CRM Dynamic design and implementation.
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