April 30, 2015 Southern New Hampshire University Attn: Human Resources RE: Faculty Positions Dear Human Resources: Thank you for reviewing my resume for the open Faculty position currently available with the Southern New Hampshire Univeristy. As my resume highlights, I have over 14 years affordable housing experience with includes eight years ears nonprofit experience, five years program management experience, and eight years supervisory experience. Throughout my affordable housing career I have developed and continued my education in HUD and Tax Credit compliance. I have held positions with Oakland Community Housing Inc. as a Compliance Specialist/Asset Manager, State of California, California Housing Finance Agency, as a Housing Finance Associate, EAH, Inc as a property Supervisor and currently with Waypoint Homes as an Affordable Housing Manager. In addition, I possess a high level of typical office technologies and management functions. I have an extensive working knowledge of MS Office applications; Excel, PowerPoint, and data base programs including HDS, Yardi and salesforce. I am experienced in working and managing a culturally diverse population. I possess strong time management skills, including the ability to manage multiple tasks, multiple projects with demanding deadlines, superior organizational abilities, and high level of customer satisfaction. I demonstrate the ability to work well under pressure, critically analyze complex issues and determine appropriate resolution, and utilizing research methods to monitor program cost and public effectiveness. I am currently in search of a career advancement opportunity with your organization where my current skills and experience will be utilized as well as enhanced. Thank you again for reviewing my resume. I look forward to the opportunity to meet with you to discuss how my skills will benefit Southern New Hampshire University. Sincerely, Latasha Smith Highly motivated and performance driven affordable housing professional with over 14 years industry experience. Advanced skills in program development and regulatory compliance. Notable success developing innovative strategies to provide probability and sustain growth. Experience in working with HUD, Tax Credit, CDBG, and HOME funding requirements. Proactive in promoting team progress towards success. Experience working in non-profit, for profit and with governmental agencies. Committed to social change and community development.
Time & Resource Optimization
Program Development & Implementation
Federal & State Regulatory Compliance
Team Development & Performance Enhancement
Contract Negotiation & Management
Workflow Planning & Prioritization
Budgeting & Financial Management
Affordable Housing ManagerFeb 2012 to Current Waypoint Homes, Inc
Manage affordable housing department which includes operations, program development, and program monitoring of affordable housing applicants in 7 states.
Strategy: In accordance with the mission and vision of the company, develop, manage, and ensure financial profitability of the affordable housing department.
Accomplishments: Increased affordable housing portfolio from 5% to 8% in 2 months, established policies and procedures for affordable housing department, established relationships with several housing authorities, established partnership with housing authority in Chicago for PBV units upon penetration.
Responsible for the design, development, implementation, monitoring and evaluation of the affordable housing department which includes a range of programs to promote and enhance Waypoint Homes' ability to penetrate the affordable housing market.
Explore and develop collaborative relationships with other community organizations and agencies to explore and secure affordable housing programs.
Negotiate agreements among collaboration partners.
Maintains relationships and interacts regularly with partners, other interested and involved organizations, community representatives, clients and others to identify and resolve barriers to program success.
Property Supervisor/Asset ManagerMar 2010 to Feb 2012 EAH, Inc
Property supervision of HUD and Tax Credit portfolio which included operations, compliance, and project management of assigned properties.
Strategy: In accordance with EAH mission and vision, Provide day-to-day leadership to ensure a high performance, customer service-oriented work environment.
Accomplishments: Successfully completed project management of 3 rehabilitations, regulatory inspection with a 90% REAC inspection, reduced vacancy rate to 2%, reduced delinquencies below 5%, reduced HAP errors with a 94% accuracy.
Responsible for the fiscal and operational aspects of three properties; one 378 unit property, one 50 unit property and one 24 unit property.
This position includes supervision of 33 employees.
Responsible for overseeing the fiscal, physical, and operational aspects of the property which included staffing, budgeting, financial reporting and management in accordance with EAH's policies and procedures.
Prepared and/or approved written reports required by boards, owners, and/or partners as needed: Primary point of contact with HUD Project Manager, TCAC, CalHFA, NEF, and various other limited partners.
Provide oversight of assets in rehabilitation which included working closely with vendors, monthly invoicing and timely reimbursements to subcontractors.
Housing Finance AssociateApr 2006 to Feb 2010
State of California, California Housing Finance Contract Administration for a portfolio of properties throughout California financed by CalHFA to ensure compliance with HUD regulations.
Strategy: In accordance with CalHFA's policies, ensure financial solvency and compliance with HUD rules and regulations, establish corrective actions, and provide assistance interpreting new regulations Established relationships with partners, clear interpretation of new rules and regulations, administered over $5000,000 per month in Housing Assistance Payments (HAP).
Directly monitor the following with respect to housing developments financed by the CHFA: maintenance, fiscal management, tenant relations, and Federal housing assistance payment (Section 8) process.
Monitor the fiscal management operations of rental housing developments financed by the California Housing Finance Agency to assure that the projects are viable, fiscally sound and desirable to the rental market for the term of the Agency's mortgage.
Maintain accurate and current reporting systems.
Conduct annual visits to projects to assess the project management's fiscal control capability and the quality of maintenance; and to assure that occupancy is compliant with regulatory agreements; monitor project operations to assure that occupancy levels are appropriate and that Federal subsidy requirements and Agency rules and regulations are met, such as affirmative marketing requirements; prepare correspondence and reports.
Compliance Specialist/Asset ManagerAug 2001 to Apr 2006 Oakland Community Housing Management
Overview: Compliance and asset management for the portfolio of Oakland Community Housing Inc.
Strategy: Established compliance procedures and capital improvement strategy for portfolio.
Accomplishments: Established procedures and trainings for property management personnel, established relationships with syndicators and other investors, successfully submitted required quarterly and annual reporting to investors.
Kept current on all updates and changes in affordable housing programs and requirements; assure that property management personnel receive clear and concise written interpretations of changes.
Respond to compliance-related questions from OCHI/OCHM administration, investors, regulatory/governmental agencies as required.
Implement file audit procedures to ensure compliance with regulatory agreements for each property.
File review: Testing verification of tenant income for HUD, tax credit, and other regulatory projects; testing periodic tenant recertifications to ensure compliance with HUD, tax credit, and tax exempt bond requirements; verifying compliance with Fair Housing standards.
Ph.D, Public Policy and Administration2018Walden UniversityPublic Policy and Administration
Master Public Administration2014Texas Southern University
B.S, Management/Business Management2013University of PhoenixManagement/Business Management
Fair Housing Certification 2015 Tax Credit Certification 2006 Certified Occupancy Specialist 2006 Management and Occupancy Review Specialist 2006 California Real Estate Licensed Agent 2007
asset management, Agency, Budgeting, concise, Contract Administration, Contract Negotiation, Credit, clients, customer service, Finance, financial, Financial Management, financial reporting, fiscal management, inspection, interpretation, invoicing, Team Development, leadership, Regulatory Compliance, marketing, market, Optimization, personnel, policies, program development, Program Development & Implementation, project management, property management, quality, Real Estate, rehabilitation, Relationship Building, reporting, sound, staffing, Strategy, supervision, Tax, vision, Workflow, written