Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.
Earned President's Club Trip in 1993
Delivered exceptional account service to strengthen customer loyalty.
Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Informed customers about sales and promotions in a friendly and engaging manner.
Cleaned and prepared various foods for cooking or serving, Managed food and produce receiving process with 100% accuracy.Developed popular daily specials with personally sourced ingredients for broiler and saute stations.Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food,Loaded dishwashers and hand-washed items such as pots, pans, knives,Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Managed a 49 room full-service hotel.
Greeted and registered guests and issued room keys.Processed guest payments for room charges, food and beverage charges and phone charges.Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability.Performed concierge services for a 5]-star,49-room hotel.Balanced all rebates and other miscellaneous charges.Maximized occupancy rates through sales initiative. Monitored room availability using Maitre'D POS System Processed credit card transactions during the checkout process.Referred guests to local restaurants and recommended attractions in the area.Served as public relations representative for the hotel.Supervised 10 front desk staff.Monitored the appearance and performance of the front desk staff. Fostered strong working relationships with all hotel departments.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Managed quality communication, customer support and product representation for each client.Guaranteed positive customer experiences and resolved all customer complaints.Executed Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.Handled the highest volume account in assigned territory.Collaborated with colleagues to exchange selling strategies and marketing information.Acted as customer liaison between sales management and personal accounts.Responded to all customer inquiries in a timely manner.Collaborated with members of other departments to complete sales transactions.Planned and organized routes within territory to maximize efficiency and time in the field.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions. daily cold calls to top level executives to increase client base.
Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Planned and organized routes within territory to maximize efficiency and time in the field.Responded to all customer inquiries in a timely manner.Acted as customer liaison between sales management and personal accounts.Taught potential clients about products through seminars and other special events.Handled the highest volume account in assigned territory.Attended trade shows and sales conferences.Emphasized product features based on analysis of customers' needs.Answered customers' questions regarding products, prices and availability.Surpassed annual quotaExceeded targeted sales goals Grew weekly regional sales,Executed Accepted payment from customers and made change as necessary.Upsold add-on services to existing customers, generating incremental revenue , Daily cold calls to top level executives to increase client base.Grew customer base Ranked in top 5]% of sales representatives out of 200 representatives in the N0rth Central region.Addressed customer questions and concerns regarding products, prices and availability.Surpassed annual quota Developed and expanded existing customer salesAnswered customers' questions about products prices, availability, uses and credit terms.Delivered exceptional account service to strengthen customer loyalty.Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
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