Hardworking food service manager, focused on producing quality food and providing excellent customer service, dedicated to safety and cleanliness, desires a position in a fast-paced restaurant or cafe.
Recognized by peers and management for going above and beyond normal job functions.
Implemented new training programs that enabled employees to move forward and advance at a steady pace
implemented an incentive program that not only proceeded to improve our stores over all appearance, but also mentored employees with management potential
Prevented store losses using awareness, attention to detail and integrity.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Worked under strict deadlines and responded to service requests and emergency call-outs.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Communicated all merchandise needs or issues to appropriate supervisors.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.
Safely transorted railroad employees to and from mines, while following all safety rules, regulations and laws.
Provided courteous and informative customer service in an open kitchen format.Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.Implemented and supported company initiatives and programs.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Established and maintained open, collaborative relationships with the kitchen team.Consistently produced exceptional menu items that regularly garnered diners' praise.Prepared healthy, enjoyable breakfasts and lunches for 2500+ students.Enforced appropriate work-flow and quality controls for food quality and temperature.Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.Set up and performed initial prep work for food items such as soups, sauces and salads.Consistently tasted, smelled and observed all dishes to ensure they were visually appealing and prepared correctly.Displayed a positive and friendly attitude towards customers and fellow team members.Mixed, weighed and proofed ingredients in accordance with bakery recipes.Properly frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.Correctly operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.Persistently strove for continual improvement and worked cooperatively as a team member.Creatively decorated cakes, cupcakes, tarts and pastries as well as special order items.Correctly and safely operated all kitchen equipment in accordance with set guidelines.Built and fostered a team environment.
Provided courteous and informative customer service in an open kitchen format.Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.Followed proper food handling methods and maintained correct temperature of all food products.Established and maintained open, collaborative relationships with the kitchen team.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.Enforced appropriate work-flow and quality controls for food quality and temperature.Set up and performed initial prep work for food items such as soups, sauces and salads.Displayed a positive and friendly attitude towards customers and fellow team members.Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.Correctly and safely operated all kitchen equipment in accordance with set guidelines.
Stocking Freight on overnight shift while monitoring experation dates and monitoring quality control.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Developed and maintained exceptional customer service standards.Ensured proper cleanliness was maintained in all areas of the bar and front of house.Optimized profits by controlling food, beverage and labor costs on a daily basis.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Counseled and disciplined staff when necessary.
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