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Adult Protective Investigator Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Highlights
  • Court and Investigative procedures
  • Sound judgment and Quick Learner
  • Active listening skills
  • Time management
  • Flexible and Strong problem solver
  • Computer proficient
  • Proficiency with Windows and Microsoft applications
  • Team-player
  • Ability to maintain accurate client records and files
  • Able to manage client crises and case plan
  • Able to work independently
  • Comfortable with diverse populations
  • Excellent writing and critical thinking skills
  • Experience performing assessments
  • Excellent Interpersonal, oral, and written communication skills
Experience
10/2011 to Current Adult Protective Investigator Eau Claire County | Eau Claire, WI,

Create, organize and maintain files, daily case notes and electronic databases. Completion of social, legal, and medical investigations of alleged abuse, neglect, and exploitation of elderly and disabled persons in response to reports from the Central Abuse Registry. Interviewed victims, possible responsible persons, and collateral contacts for information corroboration. Evaluate evidence and prepare reports of the findings of the case. Provide testimony and documentation in court when judicial action is necessary. Communicate effectively.

2007 to 10/2011 Human Services Counselor III State Of Florida Department Of Children And Families | City, STATE,

Interviewed clients individually and with families to determine what services would best address their needs. Advised clients on community resources, made referrals and devised realistic case plans. Assessed clients and delivered comprehensive case management services. Reduced the unnecessary risk of institutional care by helping high-risk clients living in the community. Maintained thorough case history records. Managed caseloads that included Medicaid Waiver, HCDA, CCDA, Supportive Services, and Protective Supervision cases. Acted as an advocate for client rights. Helped clients procure services based on their overall situation. Arranged for physical, mental, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing care plans.

04/2000 to 2007 Economic Self-Sufficiency Specialist I State Of Florida Department Of Children And Families | City, STATE,

Determined eligibility for public assistance programs based on given policies and information including the Institutional Care Program, Disability Determinations, and other Adult Medicaid Programs. Conducted interviews both in person and telephonically. Analyzed and interpreted verification information to make decisions on the approval or rejection of an application. Worked as an outposted worker which required working with many different community partners. Processing medical bills, changes, and data exchanges.

03/1997 to 11/1999 Correctional Officer State Of Florida Department Of Corrections | City, STATE,

Monitored inmate behavior to prevent escape attempts and dangerous activities. Conducted internal security checks and distributed meals. Monitored dormitories for inappropriate activity. Received property from incoming inmates, provided receipts and inspected items for contraband. Maintained communications with all other areas of the facility at all times. Maintained daily logs of shift activity. Enforced resident behavior management system and wrote incident reports for infractions. Employed de-escalation techniques, verbal commands and used physical and mechanical restraints to address unruly inmates. Attended regular trainings and maintained appropriate certifications. Worked in the control room, deciding who is allowed in and out of the institution, monitoring zone alarms, and conducting master counts.

Education
Expected in 1996 Bachelor of Arts | Psychology University of Tampa, Tampa, FL GPA:
Expected in 1994 Associate of Arts | Criminal Justice Lake City Community College, Lake City, Fl. GPA:

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • University of Tampa
  • Lake City Community College
Job Titles Held:
  • Adult Protective Investigator
  • Human Services Counselor III
  • Economic Self-Sufficiency Specialist I
  • Correctional Officer
Degrees
  • Bachelor of Arts
  • Associate of Arts