, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Skills
Accreditation coordination
Profitability strategies
Multidisciplinary team collaboration
Recruiting and hiring
Schedule management
Records management
Patient relations
Staff supervision
Personnel management
Patient safety
Facility oversight
Health information systems
Acute and rehabilitative care
Experience
03/2021 to CurrentADONWexford Health | Santa Fe, NM,
Monitored development, implementation and updates of individualized care plans.
Reviewed incident reports [Timeframe] for accuracy and proper notification to family, physicians and other agencies as required by regulations.
Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
Assessed competency of clinical staff to promote quality, continuity and safety.
Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Facilitated peer-to-peer conflict resolution.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Trained and qualified staff per board requirements as well as national, state and local regulations.
Ordered all supplies needed for pharmacy and kept tabs on inventory levels.
Communicated with patients with compassion while keeping medical information private.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
10/2020 to 02/2021LPN, ScribeBeacon Health System | Mishawaka, IN,
Assisted physicians with conducting examinations and patient scans during diagnostic processes.
Completed clinical work such as [Description], [Description] and [Description].
Maintained understanding of all active patients in order to facilitate workflow.
Collected and documented vital signs to track current patient conditions.
Received dictation and created high-quality documents.
Documented patient intake information, including medical histories, current symptoms and vitals such as height and weight.
Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
Researched and studied client diagnoses to identify care needs, effectively contributed to nursing plan developments and facilitated patient education.
Followed clinicians throughout shift in high-volume, busy environments.
Determined correct ICD-10 and CPT codes for use in medical record.
10/2016 to 11/2020Head of Nursing, Co-DirectorUniversity Of North Carolina Greensboro | Fort Collins, CO,
Developed and maintained relationships with local physicians and other potential referral sources to promote outstanding patient service.
Maintained treatment standards and protocols by meeting scheduling, patient satisfaction and production standards.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Administered personal nursing assistance in pre- and post-operative situations.
Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
Managed supplies and restocked inventory to promote optimal availability for patient care.
Engaged with patient family and friends to provide courteous visit experience.
03/2020 to 09/2020DirectorSunflower Wellness Retreat | City, STATE,
Maintained community-based customer relationship management (CRM) database by entering data for referrals and appointments.
Saved costs, negotiating vendor pricing for maintenance equipment and supplies.
Improved staff morale by optimizing workload to sustain work-life balance.
Implemented successful strategies for employee management, occupancy and revenue growth, expense control and quality of services.
Monitored broadcasts to check signal strength, content and conformance with FCC regulations to protect station revenue and legal interests.
Collaborated with technical directors and crew members to organize efficient schedules, factoring in production requirements and materials availability.
Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Built strong network of outside referral sources within community.
Cultivated and maintained premier client-base portfolio.
Managed tasks to reach community census goals through outreach, inside sales, lead generation and lead conversion.
Developed and supervised staff by providing orientation, training, support and direction.
Checked all areas of building to verify working order and cleanliness.
Education and Training
Expected in 05/2016LPN | Nursing, LPNKCKCC, Kansas City, KSGPA:
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