My objective is to utilize my experience in sales, aesthetics, and administration, in addition to my passion for skin care to further my contribution in building the next wave of aesthetic professionals.
• Carry out informational tours and interviews for potential students, assist students with Financial Aid, and complete all required admissions documentation prior to enrollment.
• Foster personal connections with each and every candidate to ensure the best outcome for each graduate.
• Help plan and execute any Aveda Institute events such as career fairs, open houses, industry events, scholarship events, mixers, and outside recruitment efforts.
• Personal Achievements: 55% Application Fee Rate, 73% Application-to-Enrollment, 32% Tour-to-Start, #1 Productivity in Region IV, and 40,500+ outbound calls.
• Provided excellent customer service by educating guests on products, and performing product demonstrations on customers.
• Managed appointment books, scheduling, and inventory.
• Took initiative as Wellness Champion to ensure each guest was offered a Ritual of Renewal during every visit.
• Responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Coordinated the delivery of the freshest and best quality product.
• Developed and maintained standard catering practices checking multiple catering events for quality control.
• Organized shows and events for the store, i.e. bridal show, holiday show, product displays.
• Provided prompt, efficient and friendly customer service. Reviewed and filled customer orders for the day.
• Handled food in a safe manner and ensured the work area was always clean and neat.
• Answered the telephone promptly when called upon to provide friendly, helpful service to customers who call including taking customer orders.
• Kept record of product invoices and inventory.
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