Motivating and experienced education professional driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long scholars and learners as well as inspiring students to achieve personal and academic success.
Scope of responsibility includes supporting the enrollment efforts of CTU by providing admissions information to prospective or newly admitted students, and representing the university via the virtual online campus.
Provided market intelligence to Management to identify product improvements areas.
Analyzed and resolved internal and external inquiries resulting in solutions that met and exceeded customers expectations.
Integrated a complex system that took data from existing records to manage an error-free records system for the company.
Participated in a project and added to that success by providing needed clerical support.
Selected by supervisor to assist with file closures; resolve complex claims processing issues; participated in quality-control audit; and monitored claim status updates.
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