Reliable individual with a degree in social work and extensive experience in customer relations and social service support seeking a permanent full time position that will utilize my knowledge and skill set allowing me to grow with the organization.
Extensive clerical and accounting exp
Excellent customer and client service
Type 75 wpm/10 key by touch
Computer program savvy
Reliability and Common Sense
Confidentiality, HIPAA trained
Accounting duties for Grass Valley site, billing/invoicing, back-up reception duties, petty cash, financial record keeping, wage evaluations with salary changes, new hire records, data compilation, daily interaction with clients both high and low functioning, time record keeping, data entry, information tracking, work with California Department of Rehab and Alta Regional Center to maintain current purchase orders for client services, correspondence, filing, various accounting and clerical duties as needed.
Extensive customer contact through email and by phone, A/P, A/R, account reconciliation, collections, billing/invoicing, purchasing, multi-line phones, credit card charges, deposits, filing, marketing, personal assistance, spreadsheets and information tracking, correspondence, order entry, promotions, mailings, data entry, payroll reporting, update and maintain account information as well as client database, receive and process mail including checks and orders, packing/shipping, various accounting and office management duties as needed. Duties change as company changes.
Extensive public contact as first contact at social services window and by phone, assess and determine needs of clients, assist with applications for various social service programs, take child support and collections payments, verify and update client account information, information tracking, answer questions regarding current and future services, access state computer systems to assist with program status and requirements, complaints, receive and distribute mail including payments and applications, build and maintain Excel spreadsheets, create/file/serve legal documents, support staff to Mental Health, Eligibility, Program Managers, Supervisors, CPS Social Workers, scheduling, travel arrangements, vehicle coordination/tracking, purchasing, data entry, research, fingerprinting, assist homeless/transients with out of area resources, assess and determine needs of non-English speaking clients, extensive knowledge of resources both locally and out of area, process confidential electronic/paper file maintenance, various office support as needed.
General office management, support staff to Social Services, Public Health, Mental Health, Environmental Health, Eligibility, and County Counsel, psyciatric transcription, assess and determine needs of clients, assist with applications for various social service programs, multi-line phones, access state computer systems to assist clients with program updates and requirements, fingerprinting, file and service court documents, scheduling, correspondence, spreadsheets, data entry, client transportation, process mail, various Health and Human Services department support as needed.
Graduated cum laude with BSW. GPA: 3.97
Graduated with Honors.
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