Answer incoming calls and transfer to appropriate personnel.
Assist members regarding product information.
Prepare daily currency for validation from a Senior Manager
Collect necessary Information and enter into system
Check for active insurance info and collect co-pays
Schedule and/or cancel appointments
Answer incoming calls and transfer to appropriate personnel
Hands on training in schedule appointments
Transcribing doctor notes into final draft
Front desk recepion duties such as answer phones, greet the patient and collect vital information
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