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Administrator/Office Manager Resume Example

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ADMINISTRATOR/OFFICE MANAGER
Experience
Administrator/Office Manager, 01/2002 to 02/2009
Company Name – City, State
  • Supported the operations of a civil engineering firm by Managing staff in all departments in direction and coordination of several business office operations.
  • Relied on experience and judgment to plan and accomplish goals.
  • 1.
  • Managed Construction Contracts and Data Management, insurance requirements and information flow by providing attention to detail regarding errors and inconsistencies and utilized excellent reading and language comprehension skills for effective contract negotiation as a team member.
  • 2.
  • Managed all administration efforts, to include developing Proposal documents, translating scope of work details, reviewing requests for information and submittals, and ensuring that all vested parties are apprised of all changes for Survey Project Managers.
  • 3.
  • Processed and prepared documents, such as Technical Proposals, Man Hour Estimates, Draft Cost Analysis, Railroad Permit Applications, Progress Reports, Government forms and expense reports.
  • 4.
  • Satisfied all requirements necessary for consultant agreements and participation in government projects on the Engineering and Construction Management System (ECMS) and the contractual services required by the Pennsylvania Turnpike Commission Pennsylvania Turnpike Commission.
  • 5.
  • Organized aspects of assigned projects for Survey Project Managers.
  • Consulted with client, creating initial estimates to include research of exact location and specific costs such as the fees for court house documents such as location maps, deeds, assessments, and recorded plans and required permits for Intent to Enter Permits for all Railroad in PA, WV, and Ohio, and securing both client and firms approval to proceed.
  • 6.
  • Arrange travel, accommodations, itineraries, and all correspondence related to arrangements as needed.
  • 7.
  • Assisted Marketing Department by providing strategic assistance to the marketing teams utilizing primary and secondary resources to research new business opportunities.
  • 8.
  • Utilized the R & D process within the role of marketing research in supporting key decisions.
  • Interprets research findings and synthesizes them into actionable business insights.
  • 9.
  • Developed and improved administrative procedures.
Owner/Operator, 06/2002 to 01/2009
Company Name – City, State
  • Administrative position supporting ingredient sales, customer service and inventory control.
  • 1.
  • Responsible for providing customer service, identifying needs and resolving issues.
  • 2.
  • Coordinated requested orders from clients and processed them accordingly, for the completion of the sale.
  • 3.
  • Served in administration role for data entry, Clerical Assistant within production sector.
  • 4.
  • Responsible for control of inventory within company.
  • 5.
  • Proficient in multiple computers programs including Microsoft Word and Excel., Owned and operated a successful automotive business serving Bridgeville and surrounding communities with a 40% growth within the first year of business 1.
  • Responsible for managing and maintaining all financial aspects, within a family owned business including, but not limited to financial records, accounts payable and receivable, inventory control.
  • 2.
  • Responsible for obtaining and maintaining proper licensing and other regulatory requirements as required by law 3.
  • Handled customer service and resolving issues 4.
  • Assisted in the hiring and ongoing management of employees working within the business.
  • 5.
  • Responsible for marketing and advertisement of business.
Bridgeville Auto Specialist, 03/1999 to 06/2002
City, State
Administrative Office Clerk, 07/1992 to 03/1999
Company Name – City, State
  • Responsible for all administrative duties focusing on customer service and sales, for an industrial equipment company 1.
  • Obtained PA Notary status to assist in completion of titles and registrations, as required by law.
  • 2.
  • Responsible for inside customer sales and service of equipment.
  • 3.
  • Functioned in Accounts Payable to ensure accuracy.
  • 4.
  • Responsible for all administrative assistant duties within the company.
  • 5.
  • Handled customer service complaints and issues.
  • Volunteer Work Organized and implemented a very successful fundraiser for a fire victim 2006, resulting in purchase of new mobile home.
Work History
Administrator/Office Manager, 01/2002 to 02/2009
Company Name – City, State
  • Supported the operations of a civil engineering firm by Managing staff in all departments in direction and coordination of several business office operations.
  • Relied on experience and judgment to plan and accomplish goals.
  • 1.
  • Managed Construction Contracts and Data Management, insurance requirements and information flow by providing attention to detail regarding errors and inconsistencies and utilized excellent reading and language comprehension skills for effective contract negotiation as a team member.
  • 2.
  • Managed all administration efforts, to include developing Proposal documents, translating scope of work details, reviewing requests for information and submittals, and ensuring that all vested parties are apprised of all changes for Survey Project Managers.
  • 3.
  • Processed and prepared documents, such as Technical Proposals, Man Hour Estimates, Draft Cost Analysis, Railroad Permit Applications, Progress Reports, Government forms and expense reports.
  • 4.
  • Satisfied all requirements necessary for consultant agreements and participation in government projects on the Engineering and Construction Management System (ECMS) and the contractual services required by the Pennsylvania Turnpike Commission Pennsylvania Turnpike Commission.
  • 5.
  • Organized aspects of assigned projects for Survey Project Managers.
  • Consulted with client, creating initial estimates to include research of exact location and specific costs such as the fees for court house documents such as location maps, deeds, assessments, and recorded plans and required permits for Intent to Enter Permits for all Railroad in PA, WV, and Ohio, and securing both client and firms approval to proceed.
  • 6.
  • Arrange travel, accommodations, itineraries, and all correspondence related to arrangements as needed.
  • 7.
  • Assisted Marketing Department by providing strategic assistance to the marketing teams utilizing primary and secondary resources to research new business opportunities.
  • 8.
  • Utilized the R & D process within the role of marketing research in supporting key decisions.
  • Interprets research findings and synthesizes them into actionable business insights.
  • 9.
  • Developed and improved administrative procedures.
Owner/Operator, 06/2002 to 01/2009
Company Name – City, State
  • Administrative position supporting ingredient sales, customer service and inventory control.
  • 1.
  • Responsible for providing customer service, identifying needs and resolving issues.
  • 2.
  • Coordinated requested orders from clients and processed them accordingly, for the completion of the sale.
  • 3.
  • Served in administration role for data entry, Clerical Assistant within production sector.
  • 4.
  • Responsible for control of inventory within company.
  • 5.
  • Proficient in multiple computers programs including Microsoft Word and Excel., Owned and operated a successful automotive business serving Bridgeville and surrounding communities with a 40% growth within the first year of business 1.
  • Responsible for managing and maintaining all financial aspects, within a family owned business including, but not limited to financial records, accounts payable and receivable, inventory control.
  • 2.
  • Responsible for obtaining and maintaining proper licensing and other regulatory requirements as required by law 3.
  • Handled customer service and resolving issues 4.
  • Assisted in the hiring and ongoing management of employees working within the business.
  • 5.
  • Responsible for marketing and advertisement of business.
Bridgeville Auto Specialist, 03/1999 to 06/2002
City, State
Administrative Office Clerk, 07/1992 to 03/1999
Company Name – City, State
  • Responsible for all administrative duties focusing on customer service and sales, for an industrial equipment company 1.
  • Obtained PA Notary status to assist in completion of titles and registrations, as required by law.
  • 2.
  • Responsible for inside customer sales and service of equipment.
  • 3.
  • Functioned in Accounts Payable to ensure accuracy.
  • 4.
  • Responsible for all administrative assistant duties within the company.
  • 5.
  • Handled customer service complaints and issues.
  • Volunteer Work Organized and implemented a very successful fundraiser for a fire victim 2006, resulting in purchase of new mobile home.
Education
Bachelor's Degree: Business Management, 2012
University of Phoenix. Achieved QPA
GPA: 3.44
NCMA-National Contract Management Association ~ Ashburn, Virginia, Currently enrolled in CPCM Certification Program: 05/2007
Real Estate Fundamentals - Real Estate Practices - Polley Associates, Completion & Certification: 2007
Associates Degree: 1991
Duff's Business Institute - City
GPA: 3.89
Diploma: 1984
Carlynton High School
Hobbies: Drawing, Hunting, Skiing, ATV
Summary
Contract Administration /Office Manager Self-motivated, Enthusiastic individual seeking an amazing opportunity that allows me to utilize my professional experience in Contract Administration / Business and Office Management. Owning 20 Plus years of Administrative experience managing business office functions using a streamlined approach that rests on efficiency and professionalism. Experienced in and knowledge of a variety of the field's concepts, practices, and procedures. Excellent multi-tasking, effective decision making, and astute problem-solving skills. Rely on extensive experience and judgment to plan and accomplish goals. Sound interpersonal skills for effective work relationships and team participation. Dependable, creative and proactive.
Highlights
  • MS Office Suite; Outlook 365, Teams, OneDrive, Word, Excel, PowerPoint, Project
  • Based ERP software as Clearview InFocus. Skilled Administrator of (ECMS) Engineering and
  • Construction Management System, Kahua, Construction Project Management Systems and eRailSafe a
  • Workforce Safety and Security Management System, and Keri Systems, an access control and integrated
  • Security system. Knowledgeable in SalesForce cloud-based CRM software and possess the ability to
  • Quickly learn different software systems.
  • Accounts payable and, Law
  • Rreceivable, Managing
  • Accounts Payable, Marketing research
  • Administrative, Marketing
  • Administrative assistant, Access
  • Administrative duties, Excel
  • Attention to detail, MS Office Suite
  • Automotive, Office
  • Civil engineering, Outlook
  • Clerical, PowerPoint
  • Construction Management, Word
  • Consultant, Microsoft Word
  • Contracts, Progress
  • Contract Management, Project Management
  • Contract, Proposals
  • Nnegotiation, Proposal
  • Cost Analysis, Reading
  • CRM, Real Estate
  • Client, Research
  • Clients, Safety
  • Customer service, Sales
  • Data entry, Strategic
  • Data Management, Translating
  • Direction, Arrange travel
  • ERP
  • Expense reports
  • Financial
  • Forms
  • Government
  • Drawing
  • Hiring
  • Insurance
  • Inventory
  • Inventory control
Skills
  • MS Office Suite; Outlook 365, Teams, OneDrive, Word, Excel, PowerPoint, Project
  • Based ERP software as Clearview InFocus. Skilled Administrator of (ECMS) Engineering and
  • Construction Management System, Kahua, Construction Project Management Systems and eRailSafe a
  • Workforce Safety and Security Management System, and Keri Systems, an access control and integrated
  • Security system. Knowledgeable in SalesForce cloud-based CRM software and possess the ability to
  • Quickly learn different software systems.
  • Accounts payable and
  • Rreceivable, Accounts Payable, Administrative, administrative assistant, administrative duties, attention to detail, automotive, civil engineering, Clerical, Construction Management, consultant, Contracts, Contract Management, contract
  • Nnegotiation, Cost Analysis, CRM, client, clients, customer service, data entry, Data Management, direction, ERP, expense reports, financial, forms, Government, Drawing, hiring, insurance, inventory, inventory control, law, Managing, marketing research, marketing, access, Excel, MS Office Suite, office, Outlook, PowerPoint, Word, Microsoft Word, Progress, Project Management, Proposals, Proposal, reading, Real Estate, research, Safety, sales, strategic, translating, Arrange travel
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    Resume Overview

    School Attended

    • University of Phoenix. Achieved QPA
    • Duff's Business Institute
    • Carlynton High School

    Job Titles Held:

    • Administrator/Office Manager
    • Owner/Operator
    • Bridgeville Auto Specialist
    • Administrative Office Clerk

    Degrees

    • Bachelor's Degree : Business Management , 2012
      NCMA-National Contract Management Association ~ Ashburn, Virginia, Currently enrolled in CPCM Certification Program : 05/2007
      Real Estate Fundamentals - Real Estate Practices - Polley Associates, Completion & Certification : 2007
      Associates Degree : 1991
      Diploma : 1984

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