Astute professional focused on business efficiency and operational improvements. Dedicated and decisive leader with a strategic and forward-thinking mindset. Seeking to bring over 7 years of progressive business, customer service, administrative and leadership experience to a growing and dynamic company.
Recruited and maintained 90% retention of new enrolled medical coding students whose core group achieve 100% passing ratio for their national medical coding certification.
Reduced record deficiencies by 50% through effective communication and education techniques with staff.
Accomplishment in successfully leading large hospital project in the merger 500k duplicate patient records.
Transformed under-producing 2nd shift of employees to a highly efficient and technically savvy team that out-performed 1st and 3rd shifts through effective training and education.
Created PowerPoint presentations that were successfully used for business development.
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