Highly motivated and results oriented professional with a broad background in Health care and management. 30 + years of experience in the industry. Excellent customer service, negotiation and problem solving abilities. Successful in developing long term business relationships and establishing excellent communication with individuals on all levels. Some of my personal qualities include dedication, flexibility, integrity, attention to detail, a strong work ethic etc. I am multitask oriented and very enthusiastic.
Expense Control Client-focused
Creative Problem Solving Proficiency in State Regulations
Client Relations Contract negotiation and operations management
ADMINISTRATOR/ASSISTED LIVING DIRECTORHEALTH SERVICES, Parsons House Austin － Austin, TX
Monitored health and safety of 120 residents
Supervised CMAs, CNAs, Pharm.
Tech, AL Secretary
Monthly in-services for staff, made staff schedules, Performance reviews and evaluations, Hire staff and training of staff
Assessed incoming residents to determine if they were appropriate for AL Monitor residents who self medicate, review doctor orders for accuracy and implementation, check med profiles, Up to date on all state regulations, Monthly care conferences with resident and their family, manage AL budget, Daily involvement with families, solve problems, arrange transportation for doctor appointments, At Risk daily meetings with managers, Quality Assurance meeting monthly, monitor incident reports, Monitor laundry and supplies, Weekly meeting with HH team, physician, RN, OT, PT and Manager to discuss on boarding new residents and discuss current residents.
Prepare monthly business plan, Work closely with Psychologist and physicians.
Manage Podiatrist, Audio and dental clinic monthly.
Collect lab specimens and notify doctor of any critical labs.
Liaison between family and physician.
Monitored multiple databases to keep track of all company inventory.
06/2007 to 04/2009
Executive DirectorParsons House Austin － Austin, TX
Maintained resident management and retention.
Provide leadership for all departments
Approved new hires and supervised training new employees
Prepared and achieved annual budget and operated within budget guidelines
Responsible for day to day operations of facility
Manage budget, legal matters, licensure, all aspects of sales marketing and community outreach efforts Facilitate maintenance improvements and evaluate capital needs
Maintain OSHA and all aspects of work place safety.
Maintain accurate personnel files, payroll records and employment practices.
Conduct monthly in-services, daily support meetings and monthly town-hall meetings.
04/2000 to 06/2007
ASSISTED LIVING DIRECTORParsons House Austin － Austin, TX
Same duties as the Health Services director except had 60 plus residents.
09/1991 to 04/2000
MANAGERALZHEIMER'S UNIT, HIGHLAND HILLS NURSING CENTER － AUSTIN, TEXAS
Assessed and evaluated residents for the Alzheimer's program.
Worked with families and residents to make sure they benefited from the program.
Supervised unit staff, dispensed medications, implemented doctor orders, ordered medications, staffing schedules, staff training, worked with Psychiatrist and residents etc.
06/1989 to 09/1994
11-7 CHARGE NURSE, Buckner Villas － Austin, TX
Assessed and stabilized critical patients when released from the hospital.
Monitored health and safety of residents during the night.
Prepared daily reports for on coming nursing regarding activities during the night.
Dispensed medications, treatments as ordered, monitored oxygen etc.
supervised care staff, performance evaluations, and held nurse aid classes.
05/1978 to 06/1989
ASSISTED DIRECTOR OF QUALITY ASSURANCE COMPLIANCE DEPTTRAVIS STATE SCHOOL － AUSTIN, TEXAS
Monitor state school for compliance with state regulations, inspected all aspects of the facility to ensure compliance.
Worked closely with state auditors.
Current on all regulations pertaining to state schools, supervised social workers, clerical workers, staff performance reviews, monitored B-mod program, hired staff, monitored nurse's set up and administer.medications monitored dietary staff, plan of corrections when needed etc.
Education and Training
VICTORIA COLLEGE VICTORIA
ASSISTED LIVING MANAGER CERTIFICATION
NATIONAL ADMINISTRATOR CERTIFICATION
OFFICIAL NOTARYAUSTIN COMMUNITY COLLEGE － AUSTIN, TEXAS