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Administrator Assistant/Accounts Payable Clerk Resume Example

Resume Score: 80%

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FJ
ADMINISTRATOR ASSISTANT/ACCOUNTS PAYABLE CLERK
Professional Summary

Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.

Work History
Atkinson Truck Sales - Administrator Assistant/Accounts Payable ClerkChatham, VA03/2019 - Current
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Found new sources for office supplies and closely monitored inventory use to cut costs.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed calendars to strategically coordinate meetings, appointments and events.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Piney Forest Health and Rehabilitation Center - Office AssistantDanville, VA08/2018 - 09/2019
  • Scheduled appointments for staff to keep office operations smooth and efficient.
  • Received and screened high volume of internal and external communications, including email and mail.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Routed agreements, contracts and invoices through the signature process.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Tracked office stock and maintained inventory in a neat and organized fashion.
  • Created weekly and monthly reports and presentations.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
Nonni's Italian Eatery - Restaurant ServerDanville, VA ·09/2017 - 08/2019
  • Ensured full guest satisfaction at all points during dining experience to promote customer satisfaction and loyal base of business.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Resolved complaints from guests by listening to issues and notifying restaurant manager.
  • Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
  • Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maximized table turns and rotated seating for optimal guest satisfaction.
  • Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at later date.
Woodwick Candles - Customer Service SpecialistBlairs, VA01/2018 - 08/2018
  • Completed smooth and efficient opening and closing requirements.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Provided effective and timely account support in handling inbound customer requests.
  • Made customers top priority and employed active listening skills to understand needs and deliver first-rate service.
  • Improved operational efficiencies while managing work requests, store inventory, equipment transactions, new purchase orders, pricing, monetary transactions and changes while coordinating logistics to verify service dates.
  • Helped customers open accounts, make deposits, update information and carry out range of routine actions.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided exceptional service to both internal and external customers each day.
  • Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
Skills
  • Accounts payable
  • Data entry
  • Budgeting and finance
  • Invoicing and billing
  • Customer service
  • Operational improvements
  • Vendor invoice processing
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Administrative writing
  • Vendor account monitoring
Education
05/2016Danville Community CollegeDanville, VAAssociate of Applied Science: Business Management
  • Elected to President of Knights Council/SGA during the 2015-2016 school year. (SGA is the Student Government Association. SGA is made up of all registered students DCC students. Its purpose is to promote a better understanding between faculty and the students, to regulate and encourage activities beneficial to the morale of the students and welfare of DCC, and to act as the official voice of the student body.)
  • Member of Alpha Beta Gamma (International Business Honors Society)
  • Maintained and graduated with a 3.8 GPA - also while enrolled in 23 college credits in one semester.
  • Majored in Business Management.
  • Continuing education in Business Management at Averett University.
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Resume Overview

Companies Worked For:

  • Atkinson Truck Sales
  • Piney Forest Health and Rehabilitation Center
  • Nonni's Italian Eatery
  • Woodwick Candles

School Attended

  • Danville Community College

Job Titles Held:

  • Administrator Assistant/Accounts Payable Clerk
  • Office Assistant
  • Restaurant Server
  • Customer Service Specialist

Degrees

  • Associate of Applied Science : Business Management

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