Dedicated and focused customer service who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Updated patient accounts and information on a daily basis.
Scheduled and confirmed appointments for entire management team.
Managed incoming and outgoing calls for busy insurance office.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Facilitated presentations and workshops with military leaders and clients regarding the many investment products offered
Managed the day-to-day calendar for the company's financial manager.
Greeted prospective residents and showed availability properties
Provided clear explanation of terms of occupancy and provided information about the local area
Collected fees, deposits and monthly rent
Determined and certified the eligibility of prospective residents
Investigated complaints, concerns and resolved problems according to management guidelines
Handled the marketing material and presentations
Answered multi-line phone, typed leases and filed paperwork
Recommended and helped customers select merchandise based on their needs.
Conferred and confirmed appropriate changes were made to resolve any customers' problems, request for service, questions.
Prepared work orders
Handled inbound and outbound calls
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