LiveCareer-Resume

administrator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Talented Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. Experienced Office Management and Administration Professional with 20 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Skills
  • Documentation and reporting
  • Office administration
  • Financial leadership
  • Budgeting
  • Expense reporting
  • Sorting and labeling
  • Scheduling
  • Project Management
  • Mail handling
  • Office management
  • Business Administration
  • Data Entry
  • Bookkeeping
  • Administrative support
  • Staff Management
Work History
Administrator, 10/2013 - Current
Maricopa County, Arizona Surprise, AZ,
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Directed hiring and recruitment of personnel in all departments.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Maximized branding outreach by facilitating marketing initiatives.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Increased revenue by developing key programs focused on promoting business.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management.
  • Reduced recordkeeping errors by efficiently and precisely handling all financial transactions, journal entries and accounts payable and receivable activities.
  • Managed bi-weekly payroll for over 4 employees, as well as insurance matters, workman's compensation and compliance reporting.
  • Oversaw budget and tracked expenses against plans.
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
Business Administrator, 09/2006 - 08/2013
State Of Indiana Scottsburg, IN,
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances
  • Reduced recordkeeping errors by efficiently and precisely handling all financial transactions, journal entries and accounts payable and receivable activities
  • Directed hiring and recruitment of personnel in all departments
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs
  • Maximized branding outreach by facilitating marketing initiatives
  • Tracked all submittals to obtain accurate and prompt responses
  • Computerized office activities, maintained customer communications and tracked records through delivery
  • Managed bi-weekly payroll for over 15 employees, as well as insurance matters, workman's compensation and compliance reporting
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office
  • Oversaw budget and tracked expenses against plans
Business Administrator, 09/1998 - 07/2006
State Of Indiana Shelbyville, IN,
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management
  • Streamlined processes to maximize operational efficiency
  • Reduced recordkeeping errors by efficiently and precisely handling all financial transactions, journal entries and accounts payable and receivable activities
  • Employed proven problem-solving techniques to resolve issues quickly and effectively
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances
  • Directed hiring and recruitment of personnel in all departments
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs
  • Maximized branding outreach by facilitating marketing initiatives
  • Tracked all submittals to obtain accurate and prompt responses
  • Computerized office activities, maintained customer communications and tracked records through delivery
  • Managed bi-weekly payroll for over 20 employees, as well as insurance matters, workman's compensation and compliance reporting
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office
  • Oversaw budget and tracked expenses against plans
Assistant Bank Manager, 10/1993 - 05/1999
Associated Bank Oconomowoc, WI,
  • Demonstrated knowledge of branch financial products, including loans and lines of credit
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups
  • Reviewed credit applications for risk factors and credit worthiness
  • Built rapport with account holders by reaching out with product recommendations and account updates
  • Developed sales strategy to meet established sales objectives
  • Reviewed and edited loan agreements to promote efficiency and accuracy
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches
  • Submitted loan applications to loan underwriter for verification and recommendation
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs
  • Recommended loan approvals and denials based on customer loan application reviews
Education
Bachelor of Communication And Marketing: Marketing, Expected in 12/1994
-
Catholic University of Santos - Santos, Brazil,
GPA:
Status -

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Resume Overview

School Attended

  • Catholic University of Santos

Job Titles Held:

  • Administrator
  • Business Administrator
  • Business Administrator
  • Assistant Bank Manager

Degrees

  • Bachelor of Communication And Marketing

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