Experienced Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service. High energy and outgoing with a dedication to positive guess relations. High volume dining, customer service and cash handling background.
Administrative Support07/2017 to CurrentDepartment of Public Social ServicesInglewood, CA
Planned meetings and prepared conference rooms.
Managed incoming and outgoing calls for busy customer call center.
Managed the day-to-day calendar for senior director.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Server07/2014 to 07/2015California Pizza KitchenLos Angeles, CA
Provided high quality service.
Stocked and maintained silverware, linen and condiments.
Completed opening and closing checklists according to set standards.
Correctly calculated charges, issued bills and collected payments.
Server02/2014 to 04/2014Tom's UrbanLos Angeles, CA
Skillfully anticipated and addressed guests' service needs.
Added special garnishes and other finishing touches to dishes prior to delivering to customers.
Maintained safe food handling and other standards at all times.
Server10/2012 to 02/2014Olive Garden Italian RestaurantCulver City, CA
Answered questions about menu selections and made recommendations when requested.
Promptly served all food courses and alcoholic beverages to guests. Consistently adhered to quality expectations and standards. Managed closing duties, including restocking items and reconciliation of the cash drawer.
Food Runner01/2012 to 06/2012Traffic Jam & SnugDetroit, MI
Promptly served all food courses and alcoholic beverages to guests.
Cleaned tables and observed proper sanitizing techniques to prevent food borne illnesses.
Assisted servers with table settings and beverage refills during busy periods.
Delivered entrees to tables and made sure each guest received the correct menu items.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Education and Training
Bachelor of Arts: Communication: Public Relations and Advertising2016California State University Dominguez HillsCarson, CA, United StatesPRSSA